Job Overview
Benefits
Work-life balance
Family-friendly benefits
Equal opportunity employer
accommodation for disabilities
Career growth opportunities
competitive compensation
Recognition and awards
Job Description
Hilton Grand Vacations (HGV) is a well-established leader in the vacation ownership industry, renowned for its dedication to innovation, quality, and steady growth. With a vibrant presence spanning resorts, call centers, and corporate offices, HGV upholds a strong reputation for fostering a rewarding work environment and maintaining a loyal customer base. The company has earned accolades for its commitment to work-life balance and family-friendly workplace policies, recently being honored as one of Newsweek's "America's Greatest Workplaces for Parents and Families." With over 30 years of experience, HGV continues to prioritize the wellbeing of its team members while delivering exceptional service... Show More
Job Requirements
- Current and valid state driver's license
- Six months or more of customer service experience
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds
- Ability to stand, sit, or walk for an extended period or an entire work shift
- Ability to move at a speed required to respond to work situations such as running, walking, or jogging with or without reasonable accommodations
Job Qualifications
- Current and valid state driver's license
- Six months or more of customer service experience
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds
- Ability to stand, sit, or walk for an extended period or an entire work shift
- Ability to move at a speed required to respond to work situations such as running, walking, or jogging with or without reasonable accommodations
- Advantageous to have six or more years prior bellperson and valet experience
- Advantageous to have resort and hotel hospitality industry experience
Job Duties
- Greet and assist every guest and create a memorable arrival and departure experience
- Know and use members names, preferences, and develop a personal connection with each member
- Provide instructions regarding the amenities of the room and property services and activities provided for guests' use
- Retrieve, transport, organize and store luggage in designated area
- Identify and explain room features to guests
- Drive, park, and retrieve all types of passenger vehicles including those with automatic or manual transmissions
- Maintain awareness of undesirable persons on property premises and report any problems or unusual activities to management, being a safety and security advocate
- Perform special projects as directed by leadership
- respond to all guest requests to ensure client satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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