Job Overview
Benefits
Work-life balance
Family-friendly benefits
Recognition and awards
inclusive workplace
accommodations for disabilities
Job Description
Hilton Grand Vacations (HGV) is a prestigious company recognized as a leader in the vacation ownership industry, known for its unwavering dedication to innovation, quality, and sustainable growth. For over three decades, HGV has built a reputation for excellence by fostering a positive and inclusive workplace culture that values diversity and promotes work-life balance. The company has been celebrated with multiple awards, including four out of five stars for creating a family-friendly environment and being recognized by Newsweek as one of America's Greatest Workplaces for Parents and Families. Hilton Grand Vacations operates a broad network of resorts, call centers, and... Show More
Job Requirements
- Current and valid State Driver’s License
- Six months or more of customer service experience
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds
- Ability to stand, sit, or walk for extended periods or entire work shifts
- Ability to move at a required speed to respond to work situations such as running, walking, or jogging, with or without reasonable accommodations
Job Qualifications
- Current and valid State Driver’s License
- Six months or more of customer service experience
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds
- Ability to stand, sit, or walk for extended periods or entire work shifts
- Ability to move at a required speed to respond to work situations such as running, walking, or jogging, with or without reasonable accommodations
- Prior Bellperson and Valet experience
- Resort and hotel hospitality industry experience
Job Duties
- Greet and assist every guest and create a memorable arrival and departure experience
- Know and use members names, preferences, and develop a personal connection with each member
- Provide instructions regarding the amenities of the room and property services and activities provided for guests' use
- Retrieve, transport, organize and store luggage in designated area
- Identify and explain room features to guests
- Drive, park, retrieve all types of passenger vehicles including those with automatic or manual transmissions
- Maintain awareness of undesirable persons on property premises and report any problems or unusual activities to management
- Be a safety and security advocate
- Perform special projects as directed by leadership
- Respond to all guest requests to ensure client satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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