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Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a leader in the vacation ownership industry, known for its commitment to innovation, quality, and continual growth. The company operates with a clear focus on making memorable experiences and positively impacting the communities it serves. Hilton Grand Vacations is recognized not only for its high standards but also for the dedication and passion of its Team Members, who form the foundation of the company's culture and success. As a prominent vacation ownership company, Hilton Grand Vacations offers guests the opportunity to enjoy exceptional vacation experiences at premium resort properties across various locations. This commitment to excellence... Show More
Job Requirements
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing up to 150 pounds
- Ability to stand, sit, or walk for extended periods and withstand outdoor extreme weather conditions
- Ability to move at a speed required to respond to work situations
Job Qualifications
- 6 months customer service experience
- Valid driver's license
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing up to 150 pounds
- Ability to stand, sit, or walk for extended periods and withstand outdoor extreme weather conditions
- Ability to move at a speed required to respond to work situations
- 1+ years prior bellperson experience preferred
- Resort or hotel hospitality experience preferred
Job Duties
- Supervises property entrance and accepts guest arrivals
- Greets and assists owners and guests transporting and securing their luggage appropriately
- Park guests' cars in designated area
- retrieve cars for guests
- Delivers messages and assists with room move requests, groceries, and other inquiries
- Reports any problem or unusual activities to management
- Ensures an organized, safe and clean front entrance and lobby area
- Carries out reasonable requests by management including assisting other departments when needed
- Know and use members names, preferences, and routines and develop a personal connection with each member
- Provides instructions regarding the amenities of the room and property services and activities provided for guests' use
- Delivers messages, express check-out folios, newspapers, and other requested items
- Retrieving, transporting, organizing, and storing of luggage in designated area
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
- Driving, parking, retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and record advance transportation requests as needed
- Maintain awareness of undesirable persons on property premises being a safety and security advocate
- Special projects as given by leadership
- Responding to all guest requests to ensure client happiness
- Willing to pitch-in and help coworkers with their job duties and be an outstanding teammate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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