Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
travel benefits
Job Description
Hilton Grand Vacations is a prominent leader in the vacation ownership industry, widely recognized for its commitment to innovation, exceptional quality, and sustained growth. As a trusted hospitality brand, Hilton Grand Vacations provides world-class resort experiences that emphasize guest satisfaction and memorable stays. With properties located in desirable vacation destinations, they cater to travelers seeking luxury, comfort, and top-tier amenities. The company prides itself on fostering an inclusive and dynamic workplace environment where employees, referred to as Team Members, are valued for their contributions and encouraged to grow professionally. Hilton Grand Vacations emphasizes diversity and equality, ensuring opportunities for all... Show More
Job Requirements
- Current and valid state driver's license
- six months customer service experience
- self-starting personality with an even disposition
- ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds
- ability to stand, sit, or walk for an entire work shift
- ability to move at required speeds to respond to work situations such as running or jogging with or without reasonable accommodations
Job Qualifications
- Current and valid state driver's license
- six months customer service experience
- self-starting personality with an even disposition
- ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds
- ability to stand, sit, or walk for an entire work shift
- ability to move at required speeds to respond to work situations such as running or jogging with or without reasonable accommodations
- six plus years prior bellperson and valet experience (advantageous)
- resort or hotel hospitality industry experience (advantageous)
Job Duties
- Greet and assist every guest building an unusually memorable arrival and departure experience
- know and use members names, preferences, and routines
- develop a personal connection with each member
- provide instructions regarding the amenities of the room and property services and activities provided for guests' use
- deliver messages, express check-out folios, newspapers and other requested items
- retrieve, transport, organize and store luggage in designated area
- identify and explain room features to guests such as use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services
- drive, park, and retrieve all types of passenger vehicles including those with automatic or manual transmissions
- assist guests with directions and arrange transportation such as taxi cab or shuttle bus for guests and visitors
- record advance transportation requests as needed and communicate parking procedures
- maintain awareness of undesirable persons on property premises and report any problems or unusual activities to management
- establish and maintain effective working relationships with team members, customers, and patrons
- respond to all guest requests to ensure client satisfaction
- perform special projects as directed by leadership
- be willing to help co-workers with their duties and be an outstanding teammate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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