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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.50 - $15.75
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
training programs
Tips
Job Description
Our establishment is a distinguished hotel dedicated to providing exceptional guest experiences through attentive and personalized service. As a key player in the hospitality industry, our hotel prides itself on creating a welcoming environment where every guest feels valued and attended to from the moment they arrive until their departure. We focus on delivering superior accommodations, outstanding amenities, and a seamless guest journey tailored to meet and exceed expectations. As part of our team, you will join a dynamic and fast-paced workplace that thrives on teamwork and a commitment to excellence, ensuring that each guest’s stay is memorable and comfortable.... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year experience in customer service, preferably in a hotel
- Must be 18 years of age with a valid driver’s license and a clean driving record
- Ability to lift at least 50 pounds
- Must be able to work outdoors in extreme weather conditions
- Ability to convey, understand and follow written and verbal instructions in English
- Must have stamina and the ability to multitask in a fast-paced environment
Job Qualifications
- 1 year or equivalent in customer service industry (preferably hotel experience)
- Skilled in building relationships with guests and staff
- Ability to multitask, work independently and maintain an energetic personality with a predisposition to smile
- Able to lift at least 50 pounds
- Must be able to work outdoors in extreme weather conditions (heat or cold)
- High school diploma or equivalent
- 18 years of age with a valid driver’s license and a clean driving record
- Must be able to converse, understand and follow written and verbal instructions in English
Job Duties
- Greet and escort arriving and departing guests to and from their accommodations in a prompt, friendly and informative manner
- Organize, store, retrieve and transport guest luggage with care
- Assist with loading and unloading guest vehicles
- Carefully inspect, record and drive valet vehicles to and from the designated valet parking areas
- Respond to guest inquiries in a timely, friendly and efficient manner
- Coordinate vehicle traffic on the front drive of the hotel (guest cars, limousines, taxis, busses)
- Prepare and maintain all paperwork for accuracy (i.e. porterage, packages, valet, etc.)
- Provide accurate directions, maps, brochures, etc.
- Assist the Front Desk in delivering quick and efficient service to hotel guests
- Uphold uniform and service standards for appearance and operational effectiveness
- Safely operate vehicles in order to park and retrieve from the designated valet lots
- Manage the guest self-parking areas and parking gate equipment
- Pass along all appropriate information to the Guest Services Manager/Bell Captains and appropriately enter it into the daily log as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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