Bellperson

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $16.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

fitness center access

Professional development opportunities

Job Description

Omni Fort Lauderdale Hotel is an upcoming luxury hotel set to open in Fall 2025 in Fort Lauderdale, Florida. This new iconic 29-story establishment will stand at 1950 Eisenhower Blvd, directly connected to the Broward County Convention Center and conveniently located next to Port Everglades cruise terminal and only two miles from Fort Lauderdale Airport. The hotel is designed to offer an exceptional hospitality experience with 801 guest rooms and suites, multiple dining options including elegant restaurants and a vibrant rooftop bar, a sprawling pool, a full-service spa inspired by natural springs, and a state-of-the-art fitness center. With over 120,000... Show More

Job Requirements

Ability to lift, carry, and place objects up to 50 lbs without assistance
Ability to move, push, and pull objects up to 100 lbs without assistance
Ability to stand, walk, or sit for extended periods or entire shifts
Requires constant motion including bending, pushing, and pulling
Familiarity with desktop computer systems, printer, telephone, copier, fax, two-way radio, and bell cart operation

Job Qualifications

Excellent customer service skills
Strong communication and problem-solving abilities
Maintain a professional business appearance, attitude, and performance
Ability to work a variety of shifts including weekends and holidays
Prior customer service experience preferred, especially in hotels
Valid driver’s license with safe driving ability

Job Duties

Engage warmly and professionally with guests
Remain actively engaged with guests at all times
Always greet guests with a pleasant smile and open doors
Ensure all arriving and departing guests receive prompt and courteous service
Store, retrieve, assist, and load luggage for guests according to hotel policies
Assist guests with parking procedures
Provide support to Concierge and Guest Relations teams including transportation arrangements and special requests
Deliver parcels, mail, and special deliveries timely to guestrooms and other locations
Maintain cleanliness and orderliness of public areas and bell closet
Follow up on guest complaints and adhere to service recovery processes
Use bell carts effectively and safely
Ensure the floor is fully covered to provide continuous support and service
Direct and escort guests to their destinations within the hotel
Notify Front Desk and Guest Services of VIP arrivals promptly
Be knowledgeable about local attractions, hotel amenities, facilities, and hours of operation
Understand inter-departmental relationships and operations
Maintain proper phone etiquette
Follow company policies on appearance, confidentiality, and asset protection
Perform other duties and special projects as assigned
Follow all safety and security policies and complete required training
Work collaboratively with team members to deliver seamless guest experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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