Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Uniform allowance
Job Description
This distinguished hotel is renowned for its commitment to providing exceptional guest experiences, combining luxurious accommodations with personalized services that exceed guest expectations. As a prominent player in the hospitality industry, this establishment prides itself on fostering an environment of comfort, elegance, and outstanding customer care. The hotel offers a range of modern amenities and facilities designed to enhance guest satisfaction, including fine dining options, wellness centers, and convenient access to key local attractions. The team's dedication to excellence is reflected in its dynamic workplace culture that values professionalism, teamwork, and continuous improvement.
We are currently seeking a responsible and cust... Show More
We are currently seeking a responsible and cust... Show More
Job Requirements
- Valid state driver’s license
- Ability to pass a DOT physical examination
- Proven driving skills with manual and automatic transmission vehicles
- Strong verbal and written communication skills in English
- Ability to respond promptly to guest inquiries and complaints
- Capacity to follow safety regulations and traffic laws
- Physical ability to lift luggage and assist guests
- Ability to maintain vehicles including cleaning and regular servicing
- Flexibility to attend meetings and follow instructions
- Willingness to work in a fast-paced and dynamic hotel environment.
Job Qualifications
- Valid state driver’s license
- Ability to pass a DOT physical
- Ability to drive both manual and automatic transmission vehicles
- Effective verbal and written communication skills in English
- Experience in customer service or hospitality preferred
- Ability to handle stressful situations with calmness and professionalism
- Good interpersonal and problem-solving skills
- Basic knowledge of vehicle maintenance and safety protocols.
Job Duties
- Warmly welcome guests, creating a positive first impression of hotel
- Hold doors open while guests go through
- Promote hotel facilities and provide accurate information on hotel facilities, local attractions/events, transportation arrangement and directions around the community
- Maintain effective communication within transportation staff, and with all hotel departments
- Stay aware of issues relating to bell staff and general hotel operations
- Attend meetings as scheduled
- Be responsive to instructions and suggestions and work to resolve problems
- Adhere to arrangements made and instruction relating to special guest needs, large group arrivals, VIP and special requests, special transportation needs, etc
- Transport guests to and from designated and approved locations using official hotel vehicles (cars or vans)
- Operate hotel vehicles in a safe manner and in accordance with established laws
- Perform assigned duties associated with guest transportation (ex. maintain logs, show videos, etc.)
- Read, track and comply with guest transportation schedules established on a daily basis
- Properly maintain and clean hotel vehicles
- Must be able to drive a manual and automatic transmission vehicle
- Listen to and promptly act to correct guest problems and complaints
- Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site
- Remain calm and alert especially during emergencies or heavy hotel activity and handle complications from driving in the local community
- Listen, understand and respond immediately to customer and employee inquiries and requests for assistance
- Greet customers with a friendly and sincere welcome
- Lift luggage, packages, and boxes from cars, buses, vans, and carts, placing items on the ground, onto baggage carts, conveyors, or other vehicles
- Clearly communicate the features and services of the hotel facilities
- Maintain an alert and attentive demeanor
- Maintain cleanliness of the hotel vehicles by cleaning and washing them when appropriate
- Take vehicles for periodic servicing and fueling as required
- Pick up and deliver laundry to certain and specific designated locations as determined by the immediate supervisor
- Ability to communicate effectively verbally and in writing English sufficient to ascertain and document appropriate pick up and drop off points, etc
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger
- Ability to read English language to ascertain information from luggage tags, claim checks and to identify specific airline/customer pickup and drop off points and street signs
- Complete a pre-driving checklist for vehicles on a daily basis ensuring that the following are in proper working order: lights, brakes and electric doors on vans and trucks, oil and tire pressure, transmission fluid, radiator fluid and gas at proper levels
- Develop and maintain productive interpersonal relationships and the ability to relate well with a wide variety of individuals, many of who will require patience and tolerance
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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