Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
short-term disability
401(k) retirement plan
Job Description
The Sun Rose West Hollywood is a prestigious, independent hotel located on the iconic Sunset Strip. Recently rebranded, it stands as an award-winning member of the Preferred Hotels & Resorts group, renowned for delivering a unique and culturally rich guest experience. The property boasts 149 elegantly designed guest rooms and suites that blend modern luxury with a strong sense of place and cultural expression. Guests can indulge in the hotel's distinctive amenities including a signature rooftop poolside restaurant curated by the celebrated Wolfgang Puck, a full-service spa for relaxation and rejuvenation, and an intimate live music venue that enhances the... Show More
Job Requirements
- High school diploma or equivalent required
- Hotel experience preferred
- Ability to communicate with guests
- Ability to drive vans, limousines, and automobiles with an excellent driving record verified by a motor vehicle report
- Ability to lift and carry luggage up to 75 lbs
- Ability to stand, walk, and sit continuously
- Ability to perform tasks requiring bending, stooping, kneeling and walking
- Effective verbal and written communication skills
Job Qualifications
- High school diploma or equivalent required
- Hotel experience preferred
- Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities
- Ability to drive vans, limousines, and automobiles
- Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists
- Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs
- Ability to stand, walk and/or sit and continuously perform essential job functions
- Perform tasks requiring bending, stooping, kneeling and/or walking
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Show guests to room assisting with their luggage
- Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions
- Check luggage for hotel guests both for day and overnight
- Maintain the designated station in the lobby, standing alert to be easily summoned for fronts
- Open doors and greet guests in a friendly and courteous manner
- Maintain the cleanliness of the bell stand, lobby, and baggage room
- Keep lobby door and windows clean when not busy with guests
- Post the daily events board and entertainment board in the lobby
- Maintain an open communication line through all shifts by proper use of intershift log
- Deliver messages and valet to guest rooms
- Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles
- May perform the duties of a valet as required
- Assist front desk with key inventory twice weekly
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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