You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $14.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Insurance benefit package
free life insurance
Tax-free flex spending accounts
Wellcard membership
Paid Time Off
Complimentary staff meals
Weekly Payroll
Competitive wages
lodging discounts
Dining Discounts
Spa Discounts
Golf course discounts
Hospitality discounts
Industry travel discounts
Supportive culture
Employee Recognition Program
Employee assistance program
accelerated career advancement
Free parking
Job Description
Hotel Hartness is a premier luxury hotel located in the vibrant Hartness Living community in Greenville. Managed by Hay Creek Hotels, this establishment opened in early 2023 and features 73 luxury suites alongside extensive meeting and event spaces and a world-class luxury spa. The hotel is designed to cater to a diverse clientele seeking modern comfort infused with traditional neighborhood charm. The property includes indoor and outdoor conference facilities, a large ballroom capable of hosting up to 300 guests, and a spa operated by WTS International offering innovative treatments that set new standards in the Greenville area. Adjacent to the... Show More
Job Requirements
- High school diploma or equivalent
- 1 year customer service experience
- Skilled with technology and ability to learn quickly
- Working knowledge of Property Management System preferred
- Clean driving record
- Ability to stand for 8 hours
- Ability to frequently move and lift up to 80 lbs
- Ability to walk the property frequently with expediency
- Ability to move up and down stairs frequently
- Ability to bend frequently and repetitively
- Ability to use manual dexterity
- Ability to move quickly based on guest needs
- Ability to communicate effectively in English
- Flexible schedule with availability evenings, weekends, holidays
- Successful completion of background and DMV checks
Job Qualifications
- High school diploma or equivalent
- Must be very skilled with technology and a quick learner
- Working knowledge of a Property Management System preferred
- 1 year customer service experience required, hotel environment highly preferred
- Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude
- Proven success in handling guest complaints
- Ability to operate smoothly and professionally under high stress situations
- Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days
- Successful completion of background check and/or DMV check
Job Duties
- Greet and welcome guest to the establishment
- Share Doorman responsibilities with the valet team
- Act as Hotel Valet and park cars for hotel guests
- Assist in bringing guest luggage from personal guest vehicles to lobby or appropriate guest room during check in process
- Offer assistance to collect guest luggage upon departure
- Load all guest belongings in and out of vehicles
- Accommodate guests by opening doors and assisting with luggage or other heavy items
- Place luggage in Guest Room according to Hotel Hartness standards
- Conduct In Room Orientation for guests, highlighting room features
- Deliver packages to guest rooms
- Answer guests' questions regarding local attractions, hotel amenities and other available services
- Complete daily bellman checklists and other assigned tasks
- Review guest service requests daily with Guest Service Agents and deliver guest request items to their room
- Provide exceptional customer service to guests at all times
- Provide friendly, prompt service to collect guests, luggage, and other personal items
- Maintain continuous communication with Front Office during all shifts to ensure all requests are addressed
- Communicate all unsafe areas and things needing maintenance attention in a timely manner
- Assist Banquet department as necessary, delivering event packages, flowers, and event guest needs from the driveway to the event space
- Address each guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close
- Attend all scheduled meetings and training sessions
- Understand and practice all HCH safety and security procedures, including Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, Anti-Harassment Policy, and Violence in the Workplace Policy
- Comply with all Hotel and HCH time and attendance policies
- Comply with all Hotel and HCH uniform, dress code, and appearance standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All