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Job Overview

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Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $9.50 - $16.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee wellness programs
Career development opportunities

Job Description

Kimpton Hotels, founded in San Francisco in 1981 by Bill Kimpton, is a distinctive boutique hotel company renowned for its heartful, human connections and innovative approach to hospitality. The founder rebelled against the impersonal and generic hospitality experiences common at the time, aiming instead to foster an environment where meaningful connections could flourish among guests, employees, and communities alike. Kimpton Hotels has established a unique and celebrated culture that encourages individuality, creativity, and genuine passion for making others' lives better. This company embraces diversity and self-leadership, creating a workplace that is energetic, empowering, irreverent, and exceptional. The spirit of their... Show More

Job Requirements

  • High school diploma is preferred
  • 1 year of experience in customer service or similar role
  • Flexible schedule able to work evenings, weekends, and holidays when needed
  • Basic writing skills
  • Professional communication skills

Job Qualifications

  • High school diploma is preferred
  • 1 year of experience in customer service or similar role
  • Basic writing skills
  • Professional communication skills
  • Flexible schedule able to work evenings, weekends, and holidays when needed

Job Duties

  • Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift
  • Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure
  • Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation
  • Provide the guest(s) with information about their stay, the hotel, and answer questions
  • When the concierge is not available, book tours and assist with general information inquiries
  • Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas
  • Submit all found articles accompanied by a Lost & Found Report
  • Assist valet when they are busy, cover for lunch breaks
  • Ensure that the white zone is kept free and clear for guest arrival and in case of an emergency
  • Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request
  • Clean and set-up meeting room functions, direct guests to various meeting rooms
  • Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events
  • Turn in any keys to the proper department when your shift ends

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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