Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development
Job Description
Kimpton Hotels & Restaurants is a pioneering boutique hotel brand known for its heartfelt and human-centered approach to hospitality. Founded in 1981 in San Francisco by Bill Kimpton, the brand revolutionized the hospitality industry by rejecting impersonal and generic service. Kimpton creates an environment where genuine connections between guests and staff are emphasized and celebrated. The company takes pride in a culture that encourages individuality, creativity, and self-leadership among its employees, fostering a workplace that is quirky, irreverent, and empowering. This unique spirit has made Kimpton Hotels & Restaurants a beloved name in hospitality, admired for its commitment to enriching... Show More
Job Requirements
- High school diploma is preferred
- At least 1 year of experience in customer service or a similar role
- Flexible schedule with availability to work evenings, weekends, and holidays
- Basic writing skills
- Professional communication skills
Job Qualifications
- High school diploma is preferred
- 1 year of experience in customer service or similar role
- Basic writing skills
- Professional communication skills
- Ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift
- Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure
- Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation
- Provide the guest(s) with information about their stay, the hotel, and answer questions
- When the concierge is not available, book tours and assist with general information inquiries
- Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas
- Submit all found articles accompanied by a Lost & Found Report
- Assist valet when they are busy, cover for lunch breaks
- Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency
- Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request
- Clean and set-up meeting room functions, direct guests to various meeting rooms
- Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events
- Turn in any keys to the proper department when your shift ends
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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