Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Kimpton Hotels is a renowned boutique hotel brand that originated in San Francisco in 1981. Known for its unique, creative, and genuinely welcoming culture, Kimpton Hotels offers more than just hospitality. The brand was founded by Bill Kimpton, who rejected the impersonal and generic nature of traditional hotels to create a new standard that values heartfelt human connections. This approach aims to make guests feel truly connected, valued, and cared for during their stay. The company culture celebrates the individuality of each employee, encouraging diverse backgrounds, talents, and personalities to shine. Kimpton Hotel’s environment is exciting, empowering, and exceptional, promoting... Show More
Job Requirements
- High school diploma preferred
- At least one year of experience in customer service or similar role
- Able to work flexible hours including evenings, weekends, and holidays
- Basic writing skills
- Effective communication skills
- Ability to handle guest inquiries courteously
- Physically capable of carrying luggage and standing for long periods
Job Qualifications
- High school diploma preferred
- One year of experience in customer service or similar role
- Basic writing skills
- Professional communication skills
- Flexible schedule with availability to work evenings, weekends, and holidays
- Ability to provide friendly and professional guest service
- Good physical stamina for handling luggage and standing for extended periods
Job Duties
- Provide a positive first and last impression to guests as they arrive and leave the hotel
- Assist with luggage and packages upon arrival and departure
- Arrange transportation for guests when necessary
- Greet guests and take luggage to guestrooms promptly when checking in and out
- Check and secure guests' luggage until departure
- Hail taxicabs and answer guest inquiries
- Provide guests with information about their stay and the hotel
- Book tours and assist with general inquiries when concierge is unavailable
- Keep bell closet and assigned public areas clean and tidy
- Polish and clean bell carts daily
- Submit all found articles with a Lost and Found Report
- Assist valet team during busy periods and cover lunch breaks
- Deliver messages, packages, flowers, wine, and housekeeping items to guest rooms upon request
- Clean and set up meeting rooms for functions
- Direct guests to various meeting rooms
- Set up and maintain complimentary hotel lobby functions including morning coffee service and nightly concierge events
- Turn in keys to proper department at shift end
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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