Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $9.75 - $16.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
Employee assistance program
short-term disability
Life insurance
accidental death and dismemberment insurance
Pet insurance
401K Plan with employer match
Paid holidays
Paid Personal Days
paid vacation days
paid sick days
on-demand pay
Parking reimbursement
Team member discounts
Family discounts
Friend discounts
Career growth opportunities
recognition programs

Job Description

Sole Miami is a distinguished independent boutique hotel located on the beachfront of Miami, recently renovated to offer a luxurious and welcoming environment with 222 guestrooms and condominiums. This full-service hotel boasts wonderful amenities like the popular BALEENkitchen, a sophisticated bar, convenient beach access, and attentive pool service, all designed to provide guests with a memorable and comfortable stay. Part of the esteemed Noble House Hotels & Resorts collection, which features over 23 unique hotels throughout the Americas, Sole Miami combines individual distinction with a collective soul to create an exceptional hospitality experience. The hotel prides itself on showing genuine... Show More

Job Requirements

  • Ability to work in a team-oriented high-volume fast-paced guest-centric environment
  • Must be flexible to work all shifts including weekends and holidays
  • Must be bilingual
  • Must be able to move lift carry push pull and place objects weighing less than or equal to 80 pounds
  • Requires grasping writing standing sitting walking repetitive motions bending climbing listening and hearing ability and visual acuity
  • Must be able to stand sit or walk for an extended period of time or for an entire work shift
  • Reach overhead and below the knees including bending twisting pulling and stooping

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a team-oriented environment
  • Bilingual is required
  • Physical ability to move and handle luggage weighing up to 80 pounds
  • Basic knowledge of concierge services

Job Duties

  • Greet arriving guests and retrieve their luggage
  • Escort guests to their rooms explaining room facilities
  • Deliver luggage messages faxes and packages to guests
  • Transport departing guests' luggage to lobby ensuring all items are accounted for
  • Assist with keeping lobby area clean and orderly
  • Ensure luggage is stored safely according to procedures
  • Provide gracious attentive and friendly service

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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