Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan
Travel Discounts
educational assistance
Job Description
Crestline Hotels & Resorts is a well-established hospitality company dedicated to providing exceptional lodging experiences across multiple locations. Known for its commitment to quality service and guest satisfaction, Crestline Hotels & Resorts operates a variety of hotels and resorts that cater to both business and leisure travelers. With a focus on creating comfortable, welcoming environments, Crestline prides itself on professional excellence, attention to detail, and a service-oriented approach that enhances each guest's stay. The company embraces an inclusive work environment as an Equal Opportunity and Affirmative Action Employer, ensuring fair consideration for all applicants regardless of race, color, religion, sex,... Show More
Job Requirements
- Less than high school education
- Six months to one-year related experience
- Ability to lift heavy luggage
- Availability to work flexible hours including weekends and holidays
- Good physical stamina
- Strong interpersonal skills
- Must be able to communicate clearly and effectively
Job Qualifications
- Six months to one-year related experience
- Ability to provide excellent customer service
- Good communication skills
- Ability to handle multiple tasks efficiently
- Basic knowledge of hotel operations and guest services
- Problem-solving skills
- Ability to work well with diverse groups of people
Job Duties
- Transport guest luggage from the point of arrival at the hotel to their assigned room
- Transport guest luggage from current room to reassigned room for room changes
- Transport guest luggage from their room to the point of departure from the hotel
- Assist in locating guest's lost luggage
- Correctly tag, store and retrieve luggage from holding room
- Identify and explain hotel facilities and features to guests while escorting them to their room
- Identify fire exit closest to guest's room and explain safety features of assigned room
- Demonstrate use of room key to guests
- Place guest luggage inside room
- Identify and explain guest room features to include use of air conditioning/heat units and thermostat controls, telephone, television, clock radio, guest services directory, mini-bar, in room safe, lights, bathroom amenities, valet/laundry services, door lock, ice and vending areas
- Offer packing/unpacking service, explain pressing and laundry service
- Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations
- Relay accurate directions to guests on inquiries of transportation within the local area
- Maintain accurate log record of guest calls for Bell Person assistance
Job Location
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