Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Azul Hospitality is a renowned hospitality company known for its commitment to providing exceptional guest experiences through its portfolio of hotels and resorts. Dedicated to excellence, Azul Hospitality emphasizes service quality, guest satisfaction, and operational efficiency across its properties. The company fosters a professional and courteous work environment where employees are encouraged to grow and contribute actively to the success of the organization. Committed to delivering world-class hospitality services, Azul Hospitality invests in staff training and development, recognises outstanding performance, and maintains high standards of cleanliness and safety in all operations.
The position of Guest Services Attendant at Azul Hosp... Show More
The position of Guest Services Attendant at Azul Hosp... Show More
Job Requirements
- Must be at least 21 years old to operate own vehicle or company vehicles for other than shuttle
- Must be at least 25 years old to operate a shuttle or drive guests
- Minimum of 3 years full-time verifiable similar type vehicle driving experience
- No positive drug or alcohol test including pre-employment, random, post-accident or reasonable suspicion
- No more than 2 moving traffic violations during the previous 36 months
- No speeding excess over 25 MPH over the speed limit violation during the previous 36 months
- No driving under the influence, DUI conviction during the previous 5 years in a commercial or personal auto vehicle
- No vehicular homicide, manslaughter or assault
- No operating a vehicle with a suspended or revoked drivers license or history of license suspensions
- No using a vehicle in commission of a felony
- No operating a vehicle without the owners permission
- No reckless driving or speed contests
- No leaving the scene of an accident bodily injury or physical damage
- No eluding a police officer
- No operating a cell phone while driving violations
- Must maintain a neat, clean and well-groomed appearance
- Regular attendance is essential
- Must fully comply with company rules and regulations for safe and effective operation of hotel facilities
- Ability to lift up to 45 lbs
- Ability to push and pull carts and equipment weighing up to 250 lbs
- Ability to stand and exert well-paced mobility for up to 4 hours
- Must have finger dexterity to operate office equipment
- Must be able to speak, read, write and understand the primary language used in the workplace
Job Qualifications
- High school diploma or equivalent education
- Prior hospitality experience preferred
- Ability to provide and maintain a valid driver’s license
- Excellent customer relations skills
- Detail oriented with outstanding organizational and communication skills
- Basic computer skills
- Basic computational ability
- Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS
- Good verbal, written and electronic communication skills
- Self-driven and able to work independently
Job Duties
- Welcome and escort guests to and from their rooms and assist with luggage
- Inform guests of all safety features and promote outlets if time permits
- Offer information pertaining to available services and facilities of hotel, points of interest and entertainment attractions
- Store guest luggage upon request and assist with the loading and unloading of luggage into and out of automobiles
- Call taxi for guests as requested
- Prepare and maintain all tour and delivery paperwork to ensure accuracy and operational standards are upheld
- Supervise all group baggage transfers and amenity deliveries to ensure proper handling and completion
- Maintain the check-in station for appearance, organization, and operational effectiveness
- Assist other departments with transporting boxes and supplies
- Promote a positive working environment for all associates, and follow all guidelines and procedures set forth in employee handbook
- Complete tasks for the day including the maintenance and cleanliness of valet stand, driveway and surrounding areas, bell closet, and bell carts
- Safely operate all guest vehicles from valet area to designated parking area and return guest vehicle for guest pick-up when needed
- Obey all traffic laws while operating vehicles
- Perform other duties as assigned by the manager or supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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