Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
hourly pay
Tips
Digital tipping platform
Opportunity to work at a historic and highly rated hotel
dynamic team environment
Proximity to excellent public transportation
Exposure to diverse guests and cultures
Job Description
Galleria Park Hotel is a distinguished historic hotel located at the edge of the Financial District (FiDi) in San Francisco, renowned for its unique blend of classic charm and modern amenities. Originally known as the Occidental Hotel and famously the home of the original Martini, Galleria Park Hotel ranks among the top 18 hotels in San Francisco according to TripAdvisor. The hotel offers guests easy access to world-class eateries, shopping destinations, cultural attractions, and excellent public transportation options including its proximity just one block from a BART station. It is a favored choice for food enthusiasts, tech professionals, travelers, and... Show More
Job Requirements
- Valid state driver’s license
- Good driving record
- Flexibility to work AM, PM, swing, and weekend shifts
- Previous experience in guest services and driving a variety of vehicles
- Excellent communication skills in English both verbal and written
- Strong customer service orientation
- Ability to work effectively in a team environment
Job Qualifications
- Passion for guest service and teamwork
- Ability to communicate fluently in English verbally and in writing
- Valid state driver’s license
- Good driving record
- Previous experience providing service to others
- Previous experience driving all types of vehicles
- Flexible and able to work various shifts including AM, PM, swing and weekends
- Strong interpersonal skills and a people-oriented attitude
Job Duties
- Enthusiastically open doors and assist guests/visitors entering and leaving property
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
- Transport guest luggage to and from guest rooms and/or designated bell area
- Assist with luggage storage and retrieval
- Assist all guests arriving by car, taxi or limousine by opening the car door and helping to unload luggage
- Maintain post outside front doors at all times
- Assist all guests in obtaining a taxi or limousine and, if necessary, assist with loading of luggage
- Keep area swept and clear of litter at all times
- When needed check and uncheck luggage for guests
- Provide directions, maps and other information as requested, about the immediate and surrounding areas
- Maintain a clear roadway directly in front of the hotel entrance
- Direct delivery packages coming into the hotel to the appropriate entrance
- Keep an umbrella in an accessible area at all times to assist guests in and out of cars during inclement weather, including escorting guests to their parked vehicles
- Take initiative to go beyond the ordinary to resolve guest complaints and create loyalty
- Share stories of personal experiences and provide recommendations brochures, maps, and collateral on guest activities, attractions, and places of interest
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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