Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Weekend Shifts
Benefits
Hourly rate
Tips
Digital tipping platform
Flexible Schedule
team environment
Historic hotel setting
Job Description
The Galleria Park Hotel, located in the vibrant Financial District of San Francisco, is a historic and prestigious establishment welcoming guests from around the world. Originally known as the Occidental Hotel and famously recognized as the home of the original Martini, the Galleria Park has evolved into a cornerstone of elegance and comfort in the heart of one of the world’s most dynamic cities. The hotel enjoys a prime location just steps away from notable eateries, shops, major attractions, and world-class public transportation, including the BART station, trolleys, taxis, and rideshares, making it an ideal choice for food lovers, tech... Show More
Job Requirements
- Valid state driver’s license
- Good driving record
- Flexibility to work AM, PM (swing) and weekend shifts
- Previous experience in guest services and driving vehicles
- Ability to communicate fluently in English
- Must be a people person
- Ability to handle guest luggage carefully
- Physical ability to stand and walk for extended periods
- Reliable and punctual
- Willingness to work in a 24/7 operational environment
Job Qualifications
- Valid state driver’s license
- Good driving record
- Previous experience providing excellent service to others
- Experience driving all types of vehicles
- Ability to communicate fluently in English verbally and in writing
- Strong interpersonal skills
- Flexibility to work varied shifts
- People-oriented with a passion for guest service
Job Duties
- Enthusiastically open doors and assist guests/visitors entering and leaving property
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
- Transport guest luggage to and from guest rooms and/or designated bell area
- Assist with luggage storage and retrieval
- Assist all guests arriving by car, taxi or limousine by opening the car door and helping to unload luggage with extreme care
- Maintain post outside front doors at all times
- Assist all guests in obtaining a taxi or limousine and, if necessary, assist with loading of luggage
- Keep area swept and clear of litter at all times
- When needed check and uncheck luggage for guests
- Provide directions, maps and other information as requested, about the immediate and surrounding areas
- Maintain a clear roadway directly in front of the hotel entrance
- Direct delivery packages coming into the hotel to the appropriate entrance
- Keep an umbrella in an accessible area at all times to assist guests in and out of cars during inclement weather, including escorting guests to their parked vehicles
- Take initiative to go beyond the ordinary to resolve guest complaints and create loyalty
- Share stories of personal experiences and provide recommendations brochures, maps, and collateral on guest activities, attractions, and places of interest
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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