Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.22
Work Schedule
Standard Hours
Flexible
Benefits
competitive base salary
Paid sick leave
Accrued vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k plan
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
Employee rates
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
retention bonuses
Lead Share Program
Associate of the month, quarter, and year programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a distinguished third-party hotel management company with over 30 years of expertise in transforming lifestyle hotels across diverse regions, from the islands of Hawaii to the southernmost tip of Florida. This dynamic company is renowned for its innovative approach to hospitality, blending cultural richness and ambitious service standards to create unique guest experiences. With a portfolio that reflects diversity and creativity, Springboard Hospitality attracts independent innovators, community leaders, and adventurous entrepreneurs. The company's core values emphasize being connected, independent, collaborative, personalized, and dynamic, all while fostering a culture that champions the growth, training, and empowerment of hospitality... Show More
Job Requirements
- High school diploma or GED
- prior experience in valet and guest services
- advanced IT skills including Microsoft Office and Micros Station
- ability to stand, walk, and/or sit for entire shift
- ability to lift and carry up to 100 pounds
- effective communication skills in English
- strong customer service orientation
- ability to multitask under pressure
- flexible availability including long hours
- knowledge of safety and security procedures
- ability to work under minimal supervision
- team player
- attention to detail and accuracy
- willingness to travel as needed
- ability to operate cash register and handle basic arithmetic
- physical capability for tasks requiring bending, stooping, kneeling, climbing stairs and ladders
- energetic and outgoing demeanor
Job Qualifications
- High school diploma or GED
- 1+ years of prior valet and guest services experience in hospitality or fast-paced environments
- advanced knowledge of computer software including Microsoft Office and Micros Station
- excellent customer service and sales skills
- strong communication abilities in English
- energetic and outgoing personality
- excellent interpersonal and organizational skills
- ability to multitask and follow directions accurately
- understanding of financial transactions and ability to operate a cash register
- knowledge of classic and modern cocktails
- ability to maintain confidentiality and discretion
Job Duties
- Greet guests and offer assistance with check-in and check-out
- deliver laundry and store luggage
- escort guests to and from rooms explaining in-room amenities and hotel facilities
- provide valet parking service following company guidelines
- coordinate with car rental, taxi, tour, and limo services to ensure quality guest transport
- recommend local restaurants, theaters, and activities to guests
- maintain cleanliness and readiness of bell carts and company vehicles
- report and address guest complaints promptly
- exhibit knowledge of guest services, hotel policies, and safety procedures
- perform physical tasks including lifting luggage up to 100 pounds and standing or walking for extended periods
- maintain professional communication with guests, management, and coworkers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter