Job Overview
Compensation
Type:
Hourly
Rate:
Range $11.50 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Employee assistance program
Job Description
The hotel industry is known for its commitment to providing exceptional customer service and creating memorable experiences for guests. This particular hotel embraces these core values and is dedicated to ensuring every visitor feels welcomed and valued from the moment they arrive. As a full-service hotel, it offers a range of luxurious amenities, including comfortable guest rooms, fine dining options, event spaces, and personalized services that cater to both leisure and business travelers. The establishment maintains a reputation for excellence by focusing on hospitality, professionalism, and a warm atmosphere that makes guests feel at home.
The bell staff plays... Show More
The bell staff plays... Show More
Job Requirements
- High school diploma or equivalent
- Ability to lift heavy luggage
- Good physical stamina and mobility
- Willingness to work flexible hours, including weekends and holidays
- Professional appearance and demeanor
- Basic knowledge of safety procedures
- Reliable and punctual
Job Qualifications
- Previous experience in hospitality or customer service
- Strong communication and interpersonal skills
- Ability to handle luggage and operate equipment safely
- Customer-oriented attitude
- Knowledge of local area and hotel facilities
- Capacity to work well in a team
- Ability to follow instructions and adhere to policies
Job Duties
- Warmly welcome guest
- Hold doors open while guest go through
- Park guest cars with care and in appropriate parking areas
- Promote hotel facilities and provide accurate information on hotel facilities, local attractions/events, directions around the city
- Maintain effective communication within Bell Staff, and with all hotel departments
- Attend meetings as scheduled
- Be responsive to instructions and suggestions and work to resolve problems
- Adhere to arrangements made and instructions relating to special guest needs, large group arrivals, VIP and special guests, special transportation needs
- Perform Bell Staff duties: load and unload guest luggage and other belongings from a variety of vehicles, escort guest to and from guest rooms, transport luggage/belongings to and from guest rooms, bell closet and other hotel areas, navigate bell carts carefully through the public areas, in and out of elevators and in corridors
- Demonstrate features of guest room and promote hotel facilities
- Complete baggage claims tickets, read and match luggage tags to tickets, detach and give to guest their portion of claim ticket
- Organize and store luggage in designated area
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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