Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.22
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Springboard Hospitality is a leading third-party hotel management company with over 30 years of experience in transforming lifestyle hotels across the United States, from the picturesque islands of Hawaii to the sunny shores of Florida. Known for managing one of the most diverse portfolios in the hospitality industry, Springboard Hospitality prides itself on a team comprised of independent innovators, savvy storytellers, adventure seekers, tech entrepreneurs, free thinkers, and community leaders. This dynamic team is dedicated to going above and beyond to deliver exceptional hotel experiences that transform guests, properties, and communities alike.\n\nThe company is deeply committed to creating memorable moments... Show More
Job Requirements
- High school diploma or equivalent
- ability to lift and carry up to 100 lbs
- ability to stand, walk, or sit continuously during shift
- strong verbal communication skills in English
- ability to work varied shifts including weekends and holidays
- physical ability to bend, stoop, kneel, walk extensive distances and climb stairs quickly
- willingness to work in extreme temperature ranges
- previous experience in hospitality preferred
- ability to handle multiple tasks simultaneously
- reliable and punctual
Job Qualifications
- High school diploma or equivalent
- prior experience in hospitality or guest services preferred but not required
- strong communication and interpersonal skills
- ability to work effectively in a team environment
- basic knowledge of hotel operations and services
- physical stamina to meet job demands
- customer service orientation with patience, tact, and diplomacy
- ability to provide accurate information and handle guest inquiries professionally
Job Duties
- Greet guests and offer assistance with check-in/check-out
- deliver laundry and store luggage
- escort guests to and from rooms explaining amenities and emergency procedures
- deliver flowers, packages, gifts, messages, and parcels as prioritized
- provide valet parking services following company guidelines
- assist with fostering relations with car rental companies, taxi services, and tour providers
- provide information and recommend local restaurants, theaters, and events to guests
- maintain cleanliness and organization of bell carts and work areas
- handle maintenance and cleaning schedules for company vehicles
- report and follow-up on guest complaints in a timely and professional manner
- use clear English communication and document incident information accurately
- perform physical tasks including bending, stooping, kneeling, walking, lifting up to 100 lbs
- climb stairs and ladders quickly
- work within extreme temperature ranges
- stand, walk, or sit continuously during shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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