Bell Services Support - Full-Time, $25.44/hour

Pearl City, HI, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Work Schedule

Rotating Shifts

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

financial benefits

Paid Time Off

Job Description

Aulani, A Disney Resort & Spa, located in Hawai'i, is a unique and enchanting destination that combines the magic of Disney with the beauty and culture of the Hawaiian Islands. This resort offers guests an unparalleled experience featuring spacious accommodations, immersive entertainment, and world-class dining options. Renowned for its commitment to exemplary customer service and creating unforgettable guest experiences, Aulani blends Hawaiian tradition with Disney's storytelling excellence. As a leading hospitality establishment, Aulani caters to families and visitors from around the world who seek relaxation, adventure, and cultural enrichment in a luxurious setting.

The role of Luggage Handler (Suppo... Show More

Job Requirements

Full availability seven days per week including early mornings, evenings, overnight shifts, weekends, and holidays
Ability to handle difficult/sensitive situations independently, while effectively communicating with your team
Excellent communication and listening skills
Enjoys working with people and possess a friendly and outgoing personality
Must have enthusiasm and possess excellent guest service skills
Flexible/adaptable (may work in a variety of areas, conditions and/or changing scheduled shifts/days off)
Maintains clean and polished appearance
Committed to safety
Enjoys engaging with guests and fellow cast members
Enthusiastic about interacting and helping guests
Receptive to special requests and proactive in anticipating guests needs
Maintain confidentiality
Able to complete tasks independently
Willing to follow instruction and take direction
Committed/reliable (arrive and be on time for scheduled shift)
Supportive of other cast members working on your team
Must be detail oriented and have the ability to multitask
Strong verbal communication and listening skills (able to positively engage with guests, team members, and management)
Self-directed (can complete tasks with minimal follow up/supervision)

Job Qualifications

Ability to handle difficult/sensitive situations independently, while effectively communicating with your team
Excellent communication and listening skills
Enjoys working with people and possess a friendly and outgoing personality
Must have enthusiasm and possess excellent guest service skills
Flexible/adaptable (may work in a variety of areas, conditions and/or changing scheduled shifts/days off)
Maintains clean and polished appearance
Committed to safety
Enjoys engaging with guests and fellow cast members
Enthusiastic about interacting and helping guests
Receptive to special requests and proactive in anticipating guests needs
Maintain confidentiality
Able to complete tasks independently
Willing to follow instruction and take direction
Committed/reliable (arrive and be on time for scheduled shift)
Supportive of other cast members working on your team
Must be detail oriented and have the ability to multitask
Strong verbal communication and listening skills (able to positively engage with guests, team members, and management)
Self-directed (can complete tasks with minimal follow up/supervision)

Job Duties

Greet guests with positive, friendly and helpful attitude
Transport guest luggage including but not limited to/from vehicles/storage room
Care and storage of guest property
Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding area
Work with mobile applications (HotSOS)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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