Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.25 - $15.25
Work Schedule
Weekend Shifts
Benefits
401(k)
paid sick days
vacation
Paid holidays
paid bereavement
Pet insurance
Training and development opportunities
Team member hotel rates
Other discounts and perks
Job Description
Loews Ventana Canyon Resort is a premier luxury resort nestled in the breathtaking Catalina Mountain range in Tucson, Arizona. Recognized as one of the top destinations in the region, this resort offers guests an authentic desert oasis experience, combining natural beauty with exceptional hospitality services. Loews Ventana Canyon Resort is part of the prestigious Loews Hotels & Co., a company established in 1960 that operates iconic hotels and resorts across the United States. Known for its commitment to providing unparalleled guest experiences, Loews Hotels & Co. embraces diversity and inclusion, creating an environment where every team member feels valued and... Show More
Job Requirements
- High school diploma or equivalent work experience preferred
- Previous experience in a hospitality or customer service role preferred
- Ability to lift items more than 75lbs, such as luggage
- Experience in a hotel or resort environment preferred
- Ability to work second shifts, weekends, and holidays
Job Qualifications
- High school diploma or equivalent work experience preferred
- Previous experience in a hospitality or customer service role preferred
- Ability to lift items more than 75lbs, such as luggage
- Experience in a hotel or resort environment preferred
- Ability to work second shifts, weekends, and holidays
Job Duties
- Welcome and assist arriving and departing guests with professionalism and courtesy
- Safely handle and transport luggage, baggage, and packages
- Securely store luggage while awaiting transfer
- Provide detailed information about room types, amenities, and hotel facilities to guests and address guest inquiries
- Communicate hotel emergency procedures as needed
- Offer information about the hotel and local attractions, including travel directions
- promoting hotel facilities, food and beverage outlets, and recreational programs
- Transport guests safely to and from property areas
- Build positive relationships with all hotel departments, Front Desk, Valet Parking, Concierge, and Housekeeping
- Remain vigilant at your post when not assisting guests, ensuring guest safety and notify Security if necessary
- Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks
- Perform other assigned duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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