Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.75 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
Retirement Plan
Life insurance
Job Description
The Palms Hotel & Spa is a distinguished oceanfront luxury hotel located in the vibrant city of Miami Beach, Florida. This establishment offers a unique blend of genuine service, laid-back sophistication, and serene oceanfront tranquility, making it a sought-after destination for vacationers, business travelers, and wedding parties alike. Privately owned and managed by a European family for over 25 years, The Palms has earned its reputation as a AAA Four-Diamond rated hotel and is admired for its lush tropical pool area, full-service beach operation, and extensive meeting and event spaces covering more than 8,000 square feet. The hotel hosts the... Show More
Job Requirements
- Be courteous
- Show genuine care for co-workers and guests
- Ability to work well in a team environment
- Proficient in the English language
- Able to handle multiple tasks in an intense environment
- Maintain professional appearance
- Possess excellent people skills and energetic personality
- Strong customer service orientation
- Able to be courteous, friendly, and professional
- Excellent time management skills
- Detail-oriented with follow-up skills
- Creative problem-solving abilities
- Ability to evaluate alternatives and decide on action
- Calm and organized approach
- Able to stand, walk, and occasionally lift 10-20 pounds
- Available to work flexible shifts including weekends
- Comfortable working in varying environmental conditions
Job Qualifications
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Proficient in English
- Second languages are a plus
- Excellent interpersonal and communication skills
- Strong orientation towards customer service and etiquette
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
Job Duties
- Provide warm welcome and departure experience to guests
- Assist guests with luggage upon arrival and departure
- Ensure guest luggage safety while under care
- Promote hotel amenities proactively to guests
- Escort guests to Front Desk and guest rooms
- Respond promptly to luggage assistance requests
- Handle guest room deliveries and packages
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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