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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Health Insurance
Tuition Reimbursement
401(k)
Vision Insurance
Life insurance
Job Description
This job opportunity is with a prestigious resort dedicated to creating an inspiring and empowering environment for its employees. The resort takes pride in investing in its people by offering competitive wages and comprehensive benefits that ensure a happy and prosperous future for every team member. As a part of this Dream Maker culture, the resort emphasizes professional growth by providing unique learning and development opportunities, including effective training programs, tuition reimbursement, and management programs designed to support career progression. The working environment includes complimentary parking and meals in a dedicated employee restaurant, preferred pricing on food, beverages, spa treatments,... Show More
Job Requirements
- Valid Florida driver’s license
- Good driving record
- Fluency in English both verbal and non-verbal
- Ability to provide legible communication and directions
- Ability to compute basic arithmetic
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize and organize
- Ability to remain calm and resolve problems using good judgment
- Ability to follow directions thoroughly
- Ability to understand guest’s service needs
- Ability to work cohesively with co-workers as part of a team
- Ability to work with minimal supervision
- Ability to maintain confidentiality of guest information and pertinent resort data
Job Qualifications
- Valid Florida driver’s license
- Good driving record
- Fluency in English both verbal and non-verbal
- Ability to provide legible communication and directions
- Ability to compute basic arithmetic
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize and organize
- Ability to remain calm and resolve problems using good judgment
- Ability to follow directions thoroughly
- Ability to understand guest’s service needs
- Ability to work cohesively with co-workers as part of a team
- Ability to work with minimal supervision
- Ability to maintain confidentiality of guest information and pertinent resort data
- High school graduate or equivalent vocational training certificate
- Fluency in a foreign language, preferably Spanish
- Experience in hospitality industry in similar position
- Ability to suggestively sell
- Ability to input and access information in the property management system and computers
- Previous guest relations training
Job Duties
- Transport guest luggage to/from guest rooms
- Escort guests to rooms and inform guests of all resort services and features
- Attend to immediate needs of each guest upon arrival and provide follow-through attention throughout their stay
- Maintain thorough knowledge of all resort services and amenities
- Collaborate with internal departments such as Concierge, Housekeeping, Engineering, and Food & Beverage to ensure seamless service
- Communicate effectively with guests and resort staff
- Uphold guest confidentiality and handle guest information with discretion
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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