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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $14.00
Work Schedule
Flexible
Benefits
Tips
flexible schedule
Part-time employment
Job Description
Our esteemed client is a luxury hotel renowned for its exceptional guest services and commitment to creating memorable experiences for every visitor. As a respected name in the hospitality industry, the hotel prides itself on maintaining high standards of cleanliness, comfort, and personalized service. The establishment offers a warm and welcoming atmosphere where both leisure and business travelers find refuge and excellent hospitality. Known for its elegant accommodations, modern amenities, and a team dedicated to excellence, this luxury hotel continues to attract a diverse clientele who appreciate special attention to detail and quality service. Located in a prime area, the... Show More
Job Requirements
- Valid driver’s license and clean driving record
- must be eligible to work in the United States
- ability to work a flexible schedule to include AM/PM shifts, weekends, and holidays
- ability to spend long hours moving around, walking, sitting, standing, and crouching while performing other duties including but not limited entering and exiting vehicles
- ability to lift up to 50 lbs as needed
- maintains strong personal image and uniform standards
Job Qualifications
- High school diploma, general education degree or international equivalent preferred but not required
- previous guest service, front door or bell service experience in a luxury property preferred
- previous customer service experience preferred
- good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly
- must be able to read and listen to instructions, memos, short correspondences, and messages
Job Duties
- Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise
- parking cars in secured locations and keeping proper inventory of all cars and keys
- recognize all returning and VIP guests and welcome them back
- escort all guests checking in to their accommodations following hotel procedure
- inform them about all hotel and guest room features, hotel facilities and emergency procedures
- assist guests with their luggage and acknowledge them by name
- deliver the morning newspapers to each occupied guest room
- make deliveries to guest rooms as instructed
- store and retrieve luggage and other objects for guests
- be aware of daily hotel activities, group, and VIP arrivals
- communicate special guest requests to the Guest Service Agent and or Front Office Manager/Manager on Duty
- ensure the lobby, bell closet and work areas as well as departmental equipment are always clean and presentable
- communicate needs to the Guest Service Agent and or Front Office Manager/Manager on Duty
- offer assistance to all guests and provide them with information requested and directions, escorting the guest whenever possible
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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