Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.50 - $15.75
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k)
paid sick days
vacation
paid bereavement
Pet insurance
Tuition Reimbursement
Job Description
Loews Hotels & Co has established its presence in Kansas City, Missouri with the grand opening of the Loews Kansas City Hotel. This impressive 800-room hotel stands as a modern architectural marvel with its all-glass facade and towering 24-story structure, which prominently enhances the Kansas City skyline. Strategically located in the heart of the city’s thriving downtown district, Loews Kansas City is positioned at the cornerstone of a vibrant and continuously expanding urban area, making it a prime destination for both business and leisure travelers. The hotel features an extensive 60,000 square feet of meeting and function space, catering to... Show More
Job Requirements
- High school diploma or equivalent work experience preferred
- previous experience in a hospitality or customer service role preferred
- ability to lift items more than 75lbs, such as luggage
- experience in a hotel or resort environment preferred
Job Qualifications
- High school diploma or equivalent work experience preferred
- previous experience in a hospitality or customer service role preferred
- ability to lift items more than 75lbs, such as luggage
- experience in a hotel or resort environment preferred
Job Duties
- Welcome and assist arriving and departing guests with professionalism and courtesy
- safely handle and transport luggage, baggage, and packages
- securely store luggage while awaiting transfer
- provide detailed information about room types, amenities, and hotel facilities to guests and address guest inquiries
- communicate hotel emergency procedures as needed
- offer information about the hotel and local attractions, including travel directions
- promote hotel facilities, food and beverage outlets, and recreational programs
- transport guests safely to and from property areas
- build positive relationships with all hotel departments, Front Desk, Valet Parking, Concierge, and Housekeeping
- remain vigilant at your post when not assisting guests, ensuring guest safety and notify Security if necessary
- ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks
- perform other assigned duties as needed
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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