Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $23.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company with an impressive portfolio that manages over 400 hotels globally, spanning North America, Europe, the Caribbean, and Latin America. With assets under management exceeding 15 billion dollars, Highgate has established itself as a leader in the hospitality industry by blending innovation with a keen understanding of market dynamics. The company boasts a 30-year track record of success, focusing on creating diverse hotel portfolios that include bespoke lifestyle brands, legacy brands, as well as independent hotels and resorts that cater to a wide array of traveler preferences. Highgate utilizes... Show More
Job Requirements
- High School diploma or equivalent
- experience in a hotel or related field preferred
- valid driver's license for applicable state if applicable
- ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly
- ability to stand during entire shift
- effective communication skills both verbal and written
- ability to listen and understand concerns
- ability to maintain confidentiality
Job Qualifications
- High School diploma or equivalent required
- experience in a hotel or a related field preferred
- must have a valid driver's license for the applicable state if applicable
- effective verbal and written communication skills
- ability to listen to, understand and clarify concerns raised by employees and guests
- ability to maintain confidentiality of information
Job Duties
- Load and unload luggage carts
- organize and deliver luggage for tour groups
- escort guests to rooms and familiarize them with hotel services
- inspect guest's room to ensure it is in order and that supplies are adequate
- explain features of the room including operation of electronic devices and entertainment
- check/store luggage for arrivals and departures with luggage tags
- store, track, and deliver packages as needed
- deliver messages to meeting rooms
- deliver flowers, laundry, packages and other amenities to guestrooms
- assist with room changes
- maintain current listing of local and area attractions, special events and activities
- maintain list of local transportation guides, churches, sports arenas, etc.
- assist houseperson with guest requests
- ensure lobby reader board is correct
- provide information, maps and directions as required
- where applicable answer console to assist front desk agents
- show guestrooms and suites as needed and emphasize the hotel’s amenities
- perform other duties as requested by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter