Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation leave
sick leave
holiday leave
Pet insurance
Life insurance
short-term disability
long-term disability
401k plan
Employee Discounts
Job Description
Claremont Resort & Club is an iconic luxury resort nestled on 22 picturesque acres in the Berkeley and Oakland Hills of the San Francisco Bay Area. With a rich history dating back over a century, the resort has been a beacon of exceptional hospitality and refined service. Known for seamlessly blending 19th-century charm with modern amenities, the Claremont Resort & Club offers guests an unparalleled experience through its elegant accommodations, dining at the renowned Limewood restaurant, the tranquil Spa at the Claremont, and a wellness-focused environment at The Club at the Claremont. This luxurious destination is revered for its sweeping... Show More
Job Requirements
- High school diploma or equivalent
- ability to drive vans, limousines, and automobiles
- must have an excellent driving record as verified by a motor vehicle report with or without reasonable accommodation
- ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage up to 75 lbs with or without reasonable accommodation
- ability to stand, walk and/or sit continuously for essential job functions
- perform tasks requiring bending, stooping, kneeling and/or walking
- effective verbal and written communication skills
Job Qualifications
- High school diploma or equivalent required
- hotel experience preferred
- ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities
- ability to drive vans, limousines, and automobiles
- must have an excellent driving record as verified by a motor vehicle report with or without reasonable accommodation
- ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists
- ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs with or without reasonable accommodation
- ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation
- perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Show guests to room assisting with their luggage
- explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions
- check luggage for hotel guests both for day and overnight
- maintain the designated station in the lobby, standing alert to be easily summoned for fronts
- open doors and greet guests in a friendly and courteous manner
- maintain the cleanliness of the bell stand, lobby, and baggage room
- keep lobby door and windows clean when not busy with guests
- post the daily events board and entertainment board in the lobby
- maintain an open communication line through all shifts by proper use of intershift log
- deliver messages and valet to guest rooms
- perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles
- may perform the duties of a valet as required
- assist front desk with key inventory twice weekly
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: