
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Pet insurance
Life insurance
Disability insurance
401(k) savings plan
Employee Discounts
Job Description
Claremont Resort & Club is a prestigious and historic luxury resort located in the Berkeley and Oakland Hills of the San Francisco Bay Area. Boasting over a century of excellence, the resort sets the standard for premier hospitality and service, providing guests with unforgettable experiences amid breathtaking views of the San Francisco Bay. The resort spans 22 acres and seamlessly blends its rich 19th-century heritage with modern amenities, making it a sought-after destination for travelers and locals alike. Guests can enjoy dining with friends at the on-site Limewood restaurant, relax in the serene urban sanctuary of The Spa at the... Show More
Job Requirements
- High school diploma or equivalent
- experience in hotel or hospitality industry preferred
- excellent driving record and ability to operate vans limousines and automobiles
- physical ability to lift and carry luggage up to 75 lbs
- availability to work on a regular basis
- effective communication skills
- ability to perform physical tasks such as bending stooping kneeling and walking
- ability to work in a team and provide excellent guest service
Job Qualifications
- High school diploma or equivalent
- hotel experience preferred
- ability to communicate with guests respond to questions knowledge of hotel service local area events and activities
- ability to drive vans limousines and automobiles with an excellent driving record
- ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists
- ability to grasp lift and or carry or otherwise move packages boxes and luggage up to 75 lbs
- ability to stand walk and or sit and continuously perform essential job functions
- ability to perform tasks requiring bending stooping kneeling and or walking
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences such as effectively communicating with supervisors coworkers and the public
Job Duties
- Show guests to room assisting with their luggage
- explain all hotel facilities their location in the hotel hours of operation and answer all questions about these facilities and other hotel questions
- check luggage for hotel guests both for day and overnight
- maintain the designated station in the lobby standing alert to be easily summoned for fronts
- open doors and greet guests in a friendly and courteous manner
- maintain the cleanliness of the bell stand lobby and baggage room
- keep lobby door and windows clean when not busy with guests
- post the daily events board and entertainment board in the lobby
- maintain an open communication line through all shifts by proper use of intershift log
- deliver messages and valet to guest rooms
- perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles
- may perform the duties of a valet as required
- assist front desk with key inventory twice weekly
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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