Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Discounts on dining
lodging
retail
Resort activities
career development and training opportunities
Collaborative team culture
Free active season pass
Job Description
Sundance Resort is a renowned destination that blends breathtaking natural beauty with exceptional hospitality services, creating an unforgettable experience for all guests. As a premier resort, Sundance is committed to providing exceptional customer service that reflects its values of making guests feel welcomed, valued, and inspired. Situated amidst stunning landscapes, Sundance Resort offers a wide range of amenities including lodging, dining, recreational activities, and cultural experiences, all designed to provide guests with a wholesome and engaging stay. The resort places a high emphasis on fostering a collaborative and nature-inspired team culture, making it an ideal workplace for professionals passionate about... Show More
Job Requirements
- High school diploma or equivalent
- Leadership experience in hospitality
- Valid U.S. driver’s license in good standing
- At least 25 years old
- Ability to lift 50+ lbs
- Ability to navigate varied terrain and work on feet
- Availability to work weekends and holidays
- Strong communication and leadership skills
Job Qualifications
- High school diploma or equivalent required
- Leadership experience in hospitality preferred
- Valid U.S. driver’s license in good standing
- 25+ years old
- Strong communication, leadership, and problem-solving skills
- Able to lift 50+ lbs, navigate varied terrain, and work on feet
- Resort or outdoor recreation experience a plus
- Computer and radio communication skills helpful
Job Duties
- Warmly greet and engage every guest, learning names and preferences whenever possible
- Provide personalized assistance with wayfinding, resort information, and activity updates
- Create a welcoming, guest-friendly atmosphere on the Front Drive, setting the tone for arrivals and departures
- Anticipate guest needs with thoughtful touches such as water, hot beverages, or other comforts
- Communicate clearly with Ski Valet, Boot Room, Front Desk, and other teams to ensure seamless guest transitions
- Maintain the highest standards of cleanliness, organization, and safety on the front drive and porte-cochere
- Manage vehicle flow, valet services, luggage handling, and shuttle logistics with efficiency and care
- Provide in-room orientations and recreation readiness support when requested
- Uphold environmental practices such as no-idling and property cleanliness
- Lead, train, and support the Bell Team, assigning daily duties and promoting a positive, professional, and safe work environment
- Conduct daily vehicle checks and report maintenance needs promptly
- Act as a cultural ambassador, sharing Sundance's story, values, and amenities authentically with guests
- Handle guest inquiries, requests, and concerns with professionalism, empathy, and discretion
- Maintain a calm, welcoming demeanor during peak traffic periods and resolve issues resourcefully
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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