Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Positive work environment
Job Description
Hotel Covington is a locally owned and operated establishment located in the heart of Covington, Kentucky. Known for its unique blend of refined elegance and casual comfort, this hotel offers guests a charming retreat with the warmth of true Southern hospitality. Since its inception, Hotel Covington has cultivated a friendly and welcoming atmosphere where every guest's stay is tailored to be a memorable, personalized experience. Committed to excellence and uniqueness, the hotel is continuously growing and expanding its array of services to meet the diverse needs of its clientele. Its reputation for doing things differently sets it apart in the... Show More
Job Requirements
- Valid Driver's License
- minimum of 1 year of experience in a guest services environment
- good reading, writing and oral proficiency in the English language
- basic computer skills
- ability to work well unsupervised
- ability to stand and be mobile 100% of the shift
- ability to lift, push, pull, and carry up to 200 lbs
- willingness to work in all weather conditions
- ability to maintain a clean and tidy work area
- attend required meetings
- follow payroll and uniform procedures
Job Qualifications
- Valid Driver's License
- minimum of 1 year experience in a guest services environment
- good reading, writing, and oral proficiency in English
- basic computer skills
- ability to work well unsupervised
- strong interpersonal and communication skills
- ability to maintain professional appearance and demeanor
Job Duties
- Welcome guests by opening car doors and greeting them
- issue valet tickets when Bell Captain is unavailable
- assist guests with unloading luggage and escort them to their rooms
- provide detailed information about room types and amenities
- help guests load luggage into vehicles and provide directions
- act as a guide and support for in-house guests
- assist front desk and concierge staff
- act as doorman when needed
- maintain a neat and tidy lobby area
- recognize repeat guests
- participate as a team player within the Guest Services department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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