Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career Development
team events
team meals
Job Description
Soho House is a renowned hospitality group known for its private members' clubs aimed at creative professionals. With locations worldwide, Soho House offers exclusive spaces featuring stylish accommodation, restaurants, bars, and event venues designed to foster community and creativity among its members. The company prides itself on providing an exceptional environment where members feel welcomed and valued, boasting a blend of comfort, luxury, and a unique social atmosphere.
The Bell Attendant at Soho House plays a vital role in shaping the first impression for all members and guests. Often the first point of contact, the Bell Attendant is responsible f... Show More
The Bell Attendant at Soho House plays a vital role in shaping the first impression for all members and guests. Often the first point of contact, the Bell Attendant is responsible f... Show More
Job Requirements
- Must be able to seize, grasp, turn and hold objects with hands
- Must be able to work on your feet for at least 8 hours
- Fast paced movements are required to go from one part of the club to others
- Must be able to move, pull, carry, or lift at least 50 pounds
- Occasionally kneel, bend, crouch and climb as required
Job Qualifications
- At least 1 or more years in a similar role or customer facing position
- Detail oriented and proven ability to multitask in fast-paced and demanding environment
- Excellent listener and ability to follow instruction and execute results in a well-organized and efficient manner
- Flexible schedule and ability to work nights, weekends and holidays (when needed/if applicable)
Job Duties
- Conduct bell service responsibilities such as luggage service upon guest and member arrival and departure, luggage storage, message service delivery, parcel and mail hand-over and other related tasks
- Welcome members and guests by opening the entrance door as well as the car door in a professional manner as well as assist with luggage, unload car and deliver to guest room following their check-in
- Greet all guests, patrons and members in a professional, appreciative and approachable way
- addressing the guest by name when applicable/possible, hold the lift for guests and provide property information
- Attend daily team meetings to understand and updates or changes to hours or operation, F&B outlets, amenities and/or if there are private events that result in limited access to specific areas of the property
- Brand ambassador and ability to discuss diverse products, services and amenities as well as various events and promotions (immediate or future)
- Act as an extension of the sales team to increase and maximize revenue streams through conversations and relationship building with members, guests and patrons
- Arrange car service, transportation or suggestions in neighboring community
- Ensure the counter and surrounding environment is kept tidy, neat and clean to Soho House Standards and Health & Safety guidelines set out to protect all staff, members and guests
- Maintain professional image while on duty with well grooming hygiene and prescribed uniform
- Performs other duties as assigned by supervisor/manager
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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