Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Wage plus gratuities
Winter Season Lifestyle Benefit
Merchant pass available
401k participation with company matching program
Medical insurance
Dental Insurance
Life insurance
Discounted travel
Discounted food and beverage services
Discounted spa services
Employee cafeteria
complimentary dry cleaning of uniforms
Job Description
Four Seasons is a globally renowned luxury hospitality brand powered by a passionate team dedicated to delivering exceptional guest experiences. The company is a collective of individuals motivated to excel, elevate their craft, and treat others with the same respect and kindness they expect. This commitment to genuine hospitality forms the foundation of Four Seasons’ world-class employee experience and company culture. Each team member contributes to creating memorable experiences for guests, residents, and partners by adhering to the highest standards of luxury service with a heartfelt approach. Four Seasons emphasizes a culture where familiarity and warmth meet professionalism, ensuring every... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1+ years of experience in a similar role
- current US driver’s license and clean driving record
- ability to drive manual transmission vehicles
- physically able to stand and walk for up to eight hours
- able to lift and carry heavy luggage and boxes as specified
- strong communication skills
- flexible schedule availability including weekends and holidays
- fluency in English
- legal authorization to work in the United States
Job Qualifications
- Minimum 1+ years of experience in a similar role, preferably in a luxury hotel setting
- possession of a current US driver’s license and proof of clean driving record
- comfortable driving a variety of vehicles including manual transmissions
- ability to multi-task
- iAbility to stand/walk for up to eight hours per shift
- ability to move luggage carts weighing up to 200lbs and lift boxes up to 100lbs
- good communication skills
- flexible schedule including AM and PM shifts, weekends, and holidays
- fluency in English
- current work authorization in the United States
- ability to speak Spanish is a plus
Job Duties
- Greets guests and escorts them to their rooms
- delivers luggage to room upon check-in and picks up luggage from room upon departure
- valet guest vehicles in the garage and retrieve them when requested
- maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards
- handles all guest interactions with hospitality and professionalism, accommodating special requests
- helps resolve customer complaints and assists guests with inquiries about hotel services, events, and directions
- completes any tasks of a doorman, bellman, valet driver or house car attendant as needed
- works harmoniously and professionally with co-workers and supervisors
- performs duties related to guests and residents' seasonal equipment storage or delivery of ski equipment and mountain bikes and related gear
- performs errands for guests and the hotel that may require local travel off the hotel property
- ability to use computer systems such as Opera, HotSOS and MS Excel
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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