Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company focused on creating memorable experiences and fostering smiles in every interaction. Known for its customer-centered approach, Towne Park serves a wide range of guests, including millions of patients, visitors, and guests who benefit from its attentive and compassionate services. With a commitment not just to providing parking solutions but enhancing overall guest satisfaction, Towne Park offers employees an opportunity to make meaningful impacts on the lives of those they serve. The corporate culture emphasizes friendliness, professionalism, and a genuine desire to make a difference in individuals' days through thoughtful and exceptional hospitality.... Show More
Job Requirements
- High school diploma or GED
- Valid driver's license for the state of employment or commutable distance
- Completion of Wheelchair Safety Training course
- One to three months related experience and/or training
- Ability to read, write, and comprehend standard English
- Strong interpersonal and communication skills
- Ability to follow established practices and procedures
- Capacity to lift up to 100 pounds occasionally
- Ability to work outdoors in various weather conditions
- Willingness to work shifts typically between 7 am to 3 pm or 3 pm to 11 pm
- Ability to provide friendly and professional guest interactions consistently
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state you are applying to work or within a commutable distance
- Must complete the Wheelchair Safety Training course provided by Towne Park
- One to three months related experience and/or training
- Knowledge of principles and processes for providing customer and personal services
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Conduct thorough room presentations for guests
- Assist guests with room changes when needed
- Maintain an in-depth knowledge of the rooms, meeting facilities and public areas of the hotel
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and all other inquiries
- Provide information to guests about the hotel, meeting rooms, amenities, and main attractions in the area
- Assist guests with transportation to off-site locations using only approved taxi cab or transport services
- Correctly tag individual bags to be stored in the bell storage area
- Assure all guests and luggage are safely transported to and from assigned destinations
- Continually monitor and maintain cleanliness and order of guest services area
- Deliver messages, items and/or guest amenities as requested
- Complete all tasks in a timely manner as instructed by the Account Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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