Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.16
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
basic life insurance
accidental death and dismemberment insurance
short-term disability
long-term disability
Mental Health Resources
Paid Time Off
sick pay
Holiday pay
401(k) program with employer matching
Free Employee Meals
Tuition Reimbursement
Discount rates on Sage and Marriott hotels and restaurants
Employee Referral Bonus Program
Job Description
The Elizabeth Hotel, located in the vibrant Old Town district of Fort Collins, Colorado, is a premier boutique hotel known for its unique blend of hospitality, culture, and community spirit. Inspired by the local arts scene, The Elizabeth Hotel proudly features a curated collection of artwork from regional students and professors, embodying the artistic essence of the city throughout its interiors. The hotel is part of Sage Hospitality, a renowned hospitality company with over 45 properties across the United States, dedicated to delivering extraordinary guest experiences and fostering professional growth for its team members. At The Elizabeth Hotel, music plays... Show More
Job Requirements
- High School diploma or equivalent
- Ability to drive automatic and manual vehicles
- Valid driver’s license required
- Driving record meeting insurance carrier standards
- General knowledge of basic customer service skills
- Fluency in oral and written English
- Knowledge of local establishments and community
- Ability to see objects and people at various distances
- Able to grasp handles, carry bundles and lift packages
- Able to push, lift, and carry up to 65lbs continuously through entire shift
- Willingness to work in a physically strenuous environment involving prolonged standing, walking, and climbing stairs
- Ability to respond courteously and professionally to guests and associates
Job Qualifications
- High School diploma or equivalent
- None required for prior experience
- Must have general knowledge of basic customer service skills and be fluent in oral and written English
- Must have knowledge of local establishments, businesses and the surrounding community
- Must be able to drive both automatic and manual vehicles
- Must have a valid driver’s license
- Must have a driving record that meets the needs of the insurance carrier
Job Duties
- Meet and greet all guests in all forms of transportation arriving at the hotel
- Assist guests with retrieving their luggage from vehicles
- Point out to guest and note existing vehicle damage on key tags in the appropriate space provided
- Assist Doorman in escorting guests and luggage into the lobby for registration
- Explain valet parking procedures and fees
- Give proper directions to registration area for check-in
- Park vehicles securely and mark key tag with location, guest name, license plate number and type of auto
- Drive vehicles in a safe and efficient manner
- Give general directions and information
- Open vehicle doors to assist guests
- Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities
- Upon arrival, greet and assist guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart
- Maintain professionalism and courtesy at all times to guests, associates and vendors
- Professionally greet guests within 5 ft of your area when in public areas of the hotel
- Take initiative to offer assistance or answer questions throughout the hotel
- Demonstrate self-confidence, energy, and enthusiasm
- Take responsibility for continuous training and personal development, especially relating to hospitality, technical skills and proactive approaches to solve guest or hotel concerns
- Learn about other departments within the hotel formally or informally
- Offer improvement ideas and acknowledge good performance of others
- Use empowerment to exceed associate and guest expectations and resolve conflicts
- Work as a team helping all teammates to complete required activities ensuring guest satisfaction
Job Qualifications
Experience
No experience required
Job Location
Post restaurant and hotel jobs on OysterLink.
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