Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.56 - $20.70
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Equal opportunity employer
Job Description
Marriott Vacations Worldwide is a leading global hospitality company renowned for delivering exceptional vacation experiences and upscale accommodations to guests across the globe. As part of the Marriott family, the company emphasizes inclusivity, diversity, and top-tier service, creating a hospitable atmosphere that fosters memorable stays for its clientele. Marriott Vacations Worldwide specializes in vacation ownership and resort management, providing guests with access to premium resort destinations and a wide array of amenities tailored to meet their leisure and travel needs. With a commitment to excellence, the organization supports its employees by maintaining an inclusive work environment that embraces diverse backgrounds... Show More
Job Requirements
- High school diploma or equivalent
- Adaptable experience with travel industry reservation systems and hotel property management systems
- Proficiency in Microsoft Office tools
- Excellent oral and written English communication skills
- Strong organizational skills
- Ability to work well under deadline pressure
- Ability to communicate effectively with management
- Capability to lift and carry up to 75 lbs
- Willingness to work in a fast-paced, 24/7 hospitality environment
- Maintain neat, clean, and well-groomed appearance
- Ability to stand, bend, stoop, and lift as required
- Compliance with OSHA safety regulations and use of personal protective equipment when necessary
Job Qualifications
- Adaptable experience with travel industry reservation systems and hotel property management systems
- Proficient in standard Microsoft Office tools
- Excellent oral and written English communication skills
- Strong organizational skills
- Ability to work well under deadline pressure
- Ability to communicate effectively with management
Job Duties
- Report to work on time and in uniform, properly groomed with appropriate name tag
- Immediately respond to all arriving and departing guests by opening door and assisting with luggage, parcels, etc.
- Make room deliveries requested by other departments or guests
- Keep lobby neat and presentable
- Show rooms and hotel facilities to guests and potential guests as requested by management
- Check bags for guests who wish to store them
- Monitor lobby for non-hotel guests and report to management
- Explain hotel facilities while showing people to their rooms
- Maintain necessary supplies by informing Front Office Manager of Bell Staff needs
- Inform Front Office Manager of rooms needing housekeeping or maintenance
- Encourage guests to visit local attractions and arrange activities such as tours and transportation
- Report security breaches or concerns to management
- Use time clock to punch in and out
- Resolve guest problems and complaints and report outcomes to management
- Assist front desk in answering telephone calls and directing calls to the appropriate source
- Perform other related duties as requested by management
- Attend necessary meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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