Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Job Description
Kimpton Hotels & Restaurants is a renowned boutique hotel chain known for its unique approach to hospitality that emphasizes heartfelt, human connections. Established in 1981 in San Francisco by Bill Kimpton, the company set out to revolutionize the hotel experience by creating a more personal and genuine atmosphere for guests and employees alike. Kimpton Hotels prides itself on fostering a culture where individuality is celebrated and employees are empowered to bring their unique talents, experiences, and personalities to work. This distinctive culture has made Kimpton a revered name in the boutique hotel industry, attracting a diverse and creative workforce who... Show More
Job Requirements
- High school diploma preferred
- minimum one year of customer service experience
- ability to work flexible hours including evenings, weekends, and holidays
- basic writing and professional communication skills
Job Qualifications
- High school diploma preferred
- one year of experience in customer service or a similar role
- flexible schedule with availability to work evenings, weekends, and holidays
- basic writing skills
- professional communication skills
Job Duties
- Provide a positive first and last impression to guests
- assist with luggage and packages upon arrival and departure
- arrange transportation for guests when necessary
- get assignments, keys, and special guest requests from supervisor
- greet guests and promptly take luggage to guestrooms
- check and secure guests' luggage until departure
- hail taxicabs and answer inquiries
- carry luggage to the curb to meet transportation
- provide guests with information about their stay and the hotel
- book tours and assist with general information inquiries when concierge is unavailable
- keep bell closet clean and neat
- polish and clean bell carts daily
- keep lobby and public areas clean and tidy
- deep clean other assigned areas
- submit all found articles with a Lost and Found Report
- assist valet when busy and cover lunch breaks
- ensure the 'white zone' is kept free for guest arrival and emergencies
- deliver messages, packages, flowers, wine, and housekeeping items to guest rooms
- clean and set up meeting room functions
- direct guests to various meeting rooms
- set up and maintain complimentary hotel lobby functions including morning coffee service and nightly concierge events
- turn in keys to the proper department at shift end
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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