Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Travel opportunities
Job Description
Kimpton Hotels & Restaurants, founded in 1981 by Bill Kimpton in San Francisco, is a pioneering boutique hotel brand renowned for its heartfelt, personalized hospitality. Unlike traditional hospitality models that may feel impersonal and generic, Kimpton strives to create meaningful human connections that enrich the lives of both guests and employees. The company's culture embraces authenticity, creativity, and diversity, welcoming individuals who bring their unique talents, backgrounds, and personalities to work. This inclusive, empowering environment fosters self-leadership and passion-driven service, making it exceptional and unforgettable for guests and staff alike.
The role of Bellperson at Kimpton Hotels & Restau... Show More
The role of Bellperson at Kimpton Hotels & Restau... Show More
Job Requirements
- High school diploma is preferred
- Minimum one year experience in customer service or related role
- Ability to work flexible schedule including evenings, weekends, and holidays
- Strong interpersonal and communication skills
- Ability to handle physical tasks such as lifting luggage
- Professional and friendly demeanor
- Basic writing and documentation skills
Job Qualifications
- High school diploma is preferred
- One year of experience in customer service or similar role
- Basic writing skills
- Professional communication skills
- Ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Provide a positive first and last impression to guests as they arrive and leave the hotel
- Assist with luggage and packages upon arrival and departure and arrange transportation when necessary
- Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure
- Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation
- Provide guests with information about their stay, the hotel, and answer questions
- Book tours and assist with general information inquiries when the concierge is not available
- Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas
- Submit all found articles accompanied by a Lost and Found Report
- Assist valet when they are busy and cover for lunch breaks
- Ensure that the white zone is kept free and clear for guest arrival and in case of emergency
- Deliver messages, packages, flowers, wine, and housekeeping items to guest rooms upon request
- Clean and set-up meeting room functions, direct guests to various meeting rooms
- Set-up and maintain complimentary hotel lobby functions including morning coffee service and nightly concierge events
- Turn in any keys to the proper department when the shift ends
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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