Company Logo or Photo

HEI Hotels and Resorts

Bell Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
sick leave
Holiday pay
401(k)

Job Description

The Moran Hotel, a distinguished AAA Four Diamond establishment, is located in the vibrant heart of West Houston's CYTYCENTRE. Renowned for its sophisticated and welcoming atmosphere, The Moran offers a refined blend of contemporary luxury and genuine hospitality aimed at discerning business travelers, leisure guests, and the local Houston community. The hotel prides itself on delivering personalized service, exquisite accommodations, and a memorable experience where comfort meets elegance amidst a dynamic cityscape. As a member of HEI Hotels and Resorts, The Moran embraces a commitment to inclusivity and celebrates diversity, encouraging candidates from all backgrounds, including U.S. military personnel, to... Show More

Job Requirements

  • High school diploma or equivalent
  • Hotel experience preferred
  • Ability to communicate with guests and respond to questions
  • Ability to drive vans, limousines, and automobiles
  • Must have an excellent driving record
  • Ability to handle luggage up to 75 lbs
  • Ability to perform physical tasks including bending, stooping, and kneeling
  • Effective verbal and written communication skills
  • Ability to adapt communication style for different audiences

Job Qualifications

  • High school diploma or equivalent
  • Hotel experience preferred
  • Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities
  • Ability to drive vans, limousines, and automobiles
  • Must have an excellent driving record as verified by a motor vehicle report with or without reasonable accommodation
  • Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists
  • Ability to grasp, lift and or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs with or without reasonable accommodation
  • Ability to stand, walk and or sit and continuously perform essential job functions with or without reasonable accommodation
  • Perform tasks requiring bending, stooping, kneeling and or walking with or without reasonable accommodation
  • Effective verbal and written communication skills
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc

Job Duties

  • Show guests to room assisting with their luggage
  • Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions
  • Check luggage for hotel guests both for day and overnight
  • Maintain the designated station in the lobby, standing alert to be easily summoned for fronts
  • Open doors and greet guests in a friendly and courteous manner
  • Maintain the cleanliness of the bell stand, lobby, and baggage room
  • Keep lobby door and windows clean when not busy with guests
  • Post the daily events board and entertainment board in the lobby
  • Maintain an open communication line through all shifts by proper use of intershift log
  • Deliver messages and valet to guest rooms
  • Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles
  • May perform the duties of a valet as required
  • Assist front desk with key inventory twice weekly
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job-related duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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