Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.50
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee ownership program
Training and Development
Employee Discounts
Job Description
H-E-B is a prominent supermarket chain headquartered in Texas, operating over 250 pharmacies statewide. Known for its deep commitment to community well-being and customer-centric service, H-E-B Pharmacy employs more than 800 pharmacists and maintains a structured 3:1 technician support ratio to provide excellent pharmacy services. H-E-B is recognized not only as a retailer but also as a leader in the omnichannel retailing sector, blending innovative digital and in-store experiences to deliver outstanding service and convenience to its customers. Working at H-E-B Pharmacy means being part of a collaborative and patient-focused team dedicated to improving health outcomes and enhancing the lives... Show More
Job Requirements
- At least 18 years of age
- High school diploma or equivalent
- Experience as a retail Certified Pharmacy Technician and pharmacy experience
- Active CPhT certification with maintenance of continuing education and timely recertification
- Certification as an H-E-B Pharmacy Technician
- RxEVO certification
- Successful completion of required training including H-E-B Screener, Advanced Cash Register, HIPAA, FWA, MethGuard, Diversity, Company orientation, and relevant pharmacy modules
- Ability to function in a fast-paced retail office environment
- Willingness to work rotating shifts including nights and weekends
- Ability to stand for extended periods up to 12 hours
- Ability to regularly lift 30 lbs or more
- Capability to perform repetitive hand and finger motions
- Ability to meet specific vision requirements including close and color vision
Job Qualifications
- High school diploma or equivalent
- Experience as a retail Certified Pharmacy Technician
- Active CPhT certification
- Knowledge of pharmacy-related management tasks and H-E-B RxEVO system
- Understanding of H-E-B Pharmacy Standard Operating Procedures
- Advanced communication skills and telephone etiquette
- Intermediate computer skills including MS Office and pharmacy applications
- Mathematical skills including calculating measurements
- Ability to manage multiple priorities and shift focus between tasks
- Ability to maintain composure in high-stress situations
- Self-starter with ability to work with little supervision
- Team-oriented and open to cross-training
Job Duties
- Provide superior customer service and service standards
- Promote and embody 'Greet, Ask & Thank' and H-E-B telephone strategies
- Manage exception station and solve third-party issues
- Receive and process written prescriptions using RxEVO, verify patient information, manage adjudication review
- Coordinate Rx screening events, immunization scheduling, and other Professional Services activities
- Maintain H-E-B Rx screener status and participate in screening events
- Assist with Pharmacy operations tasks such as recalls, offsite record storage, and department communications
- Order and manage inventory, process invoices daily
- Review warehouse and DSD orders
- Check deliveries for accuracy and notify vendors of discrepancies
- Maintain automated prescription processing equipment including calibration and maintenance
- Apply computer troubleshooting and prescription application overview
- Process RxIMS reports
- Perform prescription assembly with tools and verify prescriptions by 7-point check
- Ensure privacy and confidentiality of Personal Health Information as per HIPAA
- Ensure compliance with Central Fill procedures
- Participate in Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
- Manage return to stock procedures and maintain organization of pharmacy shelves
- Support pharmacy manager in facility upkeep and ensure 5-S compliance
- Perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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