Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401K Matching
Paid vacation
Paid holidays
Employee Discounts
Job Description
Coughlin Automotive is a well-established automotive dealership group that has experienced significant growth, creating new opportunities within its customer care team. Located in Worthington, our call center is an essential component of our operations, serving as the first point of contact for customers seeking assistance with our various dealerships. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with our clients through attentive and effective communication. Our team is dedicated to providing seamless support, ensuring every customer's needs are addressed promptly and professionally.\n\nWe are currently seeking a receptionist to join our busy and dynamic customer care team... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a receptionist or customer service role
- proficiency in handling multi-line phone systems
- strong communication skills
- ability to work in a fast-paced environment
- reliability and punctuality
Job Qualifications
- experience with multi-line phone systems
- excellent verbal communication skills
- friendly and approachable phone manner
- ability to handle a high volume of calls
- strong organizational skills
- customer service experience
Job Duties
- answer multi-line phone system calls promptly and courteously
- direct calls to the appropriate dealerships or departments
- provide friendly and professional customer service
- manage high volumes of incoming calls efficiently
- handle inquiries with patience and clear communication
- maintain accurate records of call interactions
- support the customer care team as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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