Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career Development
employee ownership
Job Description
H-E-B is a prominent retail grocery company operating over 250 pharmacies throughout Texas, employing more than 800 pharmacists and maintaining a 3:1 technician support ratio. Known for its commitment to community health and wellness, H-E-B integrates a strong customer service culture with high operational standards across its stores. With a history of innovation, partnership, and growth, H-E-B stands out as one of the leading omnichannel retail companies in the region. By emphasizing a partner-owned business model, H-E-B recognizes its employees as its most important asset, fostering a work environment that encourages ownership, commitment, and professional development.
Joining the H... Show More
Joining the H... Show More
Job Requirements
- At least 18 years of age
- high school diploma or equivalent
- 3+ years of pharmacy experience preferred
- 1+ years of experience as an active retail certified pharmacy technician
- active State of Texas registration as certified pharmacy technician and maintain certification through continuing education
- recertify 60 days prior to expiration
- certification as an H-E-B Pharmacy Technician
- RxEVO certification
- successful completion of required training including H-E-B Screener certification, Advanced Cash Register, HIPAA, FWA, MethGuard, Diversity, Company orientation, and applicable pharmacy modules
- ability to function in a fast-paced retail office environment
- able to work rotating shifts including nights and weekends
- able to stand for extended periods up to 12 hours
- able to regularly lift 30 pounds or more
- able to use hands in repetitive motions requiring dexterity
- meet vision requirements including close and color vision
Job Qualifications
- High school diploma or equivalent
- experience as a retail certified pharmacy technician
- active CPhT certification
- knowledge and understanding of H-E-B Pharmacy Standard Operating Procedures
- advanced communication skills and telephone etiquette
- intermediate computer skills including MS Office, Windows, RxEVO, RxIMS, PartnerNet, and Workforce Manager
- mathematical skills including calculating measurements
- ability to manage multiple priorities and maintain composure under stress
- ability to work with little supervision and as a self-starter
- willingness to work in a team-oriented environment and cross-train
- experience working in a fast-paced retail environment
Job Duties
- Role models and provides superior customer service and service standards
- promotes and embodies 'Greet, Ask & Thank' and H-E-B telephone strategies
- manages exception station and solves third-party issues
- receives and processes written prescriptions from customers using RxEVO and verifies complete patient information
- processes third-party prescriptions and manages adjudication review
- coordinates prescription screening events, flu shot scheduling, immunization scheduling, and future events
- maintains H-E-B Rx screener status and participates in screening events
- assists with pharmacy operations-related tasks including responding to recalls and department communications
- orders and manages inventory and processes invoices timely
- reviews warehouse and DSD orders and checks deliveries for accuracy
- maintains automated prescription processing equipment including calibration and maintenance
- applies computer troubleshooting and prescription application overview
- processes RxIMS reports including count compliance and order overrides
- performs other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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