Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $28.85
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
flexible scheduling
Professional development opportunities
Job Description
The Bay Club Company (TBCC) is a premier hospitality and fitness organization known for delivering exceptional services across its private clubs and wellness facilities. With a commitment to creating memorable experiences and fostering a unique culture among its members and associates, TBCC emphasizes core values such as respect, responsibility, and service excellence. They operate a network of clubs that offer a wide range of amenities including sports, fitness, dining, and social activities, fostering a vibrant community spirit and wellness lifestyle. The company is dedicated to equal employment opportunities, promoting diversity and an inclusive environment where every associate is empowered to... Show More
Job Requirements
- Minimum one year experience in hospitality or related service position preferred
- Food safety certified if applicable
- CPR certified
- Ability to lift and/or move up to 50 pounds
- Ability to stand for extended periods
- Effective verbal and written communication skills
- Flexibility to work day, evening, weekend and holiday shifts
- Proficient in basic computer and email use
- Positive attitude and professional demeanor
- Ability to maintain confidentiality and work cohesively in a team environment
Job Qualifications
- Knowledge of company policies
- Ability to read, understand and communicate information in writing
- Ability to understand and communicate ideas orally
- Ability to utilize club software programs and email communication software such as Microsoft Outlook
- At least one year experience in the hospitality industry or related service position preferred
- Food safety certified if applicable
- Professional and friendly manner with excellent customer service skills
- Strong verbal communication and conflict resolution skills
- Enthusiastic, responsible and dependable team player
- Self-motivated with initiative and willingness to acquire new skills
- Well organized and detail oriented
- CPR certified
Job Duties
- Greet members and guests upon arrival to the Club
- Check members in by verifying their membership
- Ensure all guests fully complete a Guest Registration Waiver and pay applicable guest fees
- Book appointments, program, and class reservations for members and guests
- Provide information regarding Club programming and facilities
- Deliver exceptional service experience to members, guests, and associates
- Represent the club professionally through image, dress, communication, and follow through
- Operate cash register and process payments
- Manage cash and balance cash drawer each shift
- Perform opening and/or closing duties
- Answer and transfer phone calls
- Create and serve food and beverage items
- Promote daily specials and encourage upgrades
- Maintain a clean, safe work environment according to state and local food safety standards
- Greet members and guests at pool area and act as host
- Offer seating and provide tours of pool deck amenities
- Communicate and book appointments for programs and events
- Assist with maintaining refreshment stations and towel operations
- Warmly greet in parking garage and verify member entry
- Audit cars parked in garage when necessary
- Assist in maintaining cleanliness and stock levels throughout the club
- Perform detailed cleaning and preventive maintenance tasks
- Restock vanity supplies and janitorial products
- Assist with laundry functions including collecting, washing, drying, and folding towels
- Communicate timely and participate actively in required meetings and training
- Flexibility in work schedule including day, evening, weekends, and holidays
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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