Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $28.85
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
The Bay Club Company (TBCC) is a distinguished hospitality and fitness organization dedicated to delivering exceptional club experiences to its members. Known for its commitment to quality, member satisfaction, and community culture, TBCC operates an array of premier clubs that combine fitness, sports, and social environments. The company values inclusivity, respect, and professionalism, making every interaction between staff members and guests meaningful and positive. TBCC's culture is deeply rooted in their "Code of Culture," a guiding set of principles including their Mantra, Actions They Live By, and Pete's Promise, which foster a respectful, responsible, and forward-thinking workplace. This inclusive culture... Show More
Job Requirements
- Ability to perform each primary job function satisfactorily
- knowledge of company policies and regulations
- ability to read, understand, and communicate information clearly in writing and orally
- ability to utilize club software programs and email communication software
- willingness to acquire new skills
- physically able to stand for extended periods, handle or feel, reach with hands and arms, talk and hear
- capable of lifting and/or moving up to 50 pounds
- ability to work varied shifts including days, evenings, weekends, and holidays
Job Qualifications
- At least one year experience in the hospitality industry or related service position preferred
- food safety certified if applicable
- professional and friendly manner with excellent customer service attitude and abilities
- strong verbal communication and conflict resolution skills
- enthusiastic, responsible, and dependable team player
- self-motivated and proactive
- well organized and detail oriented
- CPR certified
- adept at using club software and Microsoft Outlook
Job Duties
- Greet members and guests upon arrival to the club
- check members in by verifying their membership
- ensure all guests complete a guest registration waiver and pay applicable fees
- book appointments, programs, and class reservations for members and guests
- provide information regarding club programming and facilities
- deliver exceptional service experience to members, guests, and associates
- represent the club professionally through image, dress, communication, and immediate follow through
- operate cash register and process payments
- manage cash and balance cash drawer each shift
- perform opening and/or closing duties as required
- answer and transfer phone calls
- create and serve food and beverage items
- promote daily specials and encourage upgrades
- maintain a clean, safe work environment
- greet members and guests in designated areas such as pool deck or parking garage
- assist in maintaining cleanliness and stock levels throughout the club
- detail cleaning and preventive maintenance
- restock supplies and janitorial products
- assist with laundry functions including collecting, washing, drying, and folding towels
- communicate timely and follow up appropriately
- actively participate in required events, programs, meetings, and trainings
- demonstrate flexibility in work schedule including day, evening, weekend, and holiday shifts
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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