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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.90 - $17.90
Work Schedule
Day Shifts
Weekend Shifts
Job Description
The Bay Club Company (TBCC) is a premier operator of private membership clubs offering lifestyle, fitness, and social experiences designed to foster a sense of community and well-being among its members. Known for its commitment to excellence, TBCC operates a variety of exclusive clubs that provide state-of-the-art facilities, exceptional service, and dynamic programming to meet the diverse needs of their membership. Featuring amenities such as fitness centers, pools, dining venues, and social event spaces, the Bay Club creates a welcoming and vibrant environment where members and guests can engage in health, wellness, and social activities at the highest level of... Show More
Job Requirements
- Knowledge of company policies and regulations
- Ability to read, understand and communicate information in writing
- Ability to understand and communicate ideas verbally
- Ability to use computer software including Microsoft Outlook
- At least one year experience in hospitality or related field preferred
- Food safety certification if applicable
- Professional and friendly customer service skills
- Strong verbal communication and conflict resolution skills
- Dependable team player
- Self-motivated and eager to learn
- Well organized and detail oriented
- CPR certification
- Flexibility to work day and evening shifts, weekends, and holidays
- Ability to lift and move up to 50 pounds
- Ability to stand for extended periods
- Effective communication and interpersonal skills
- Willingness to maintain a safe work environment
Job Qualifications
- At least one year experience in the hospitality industry or related service position preferred
- Food safety certified if applicable
- Professional, friendly manner and excellent customer service attitude and abilities
- Strong verbal communication and conflict resolution skills
- Enthusiastic, responsible, and dependable team player
- Self-motivated and willing to acquire new skills
- Well organized and detail oriented
- CPR certified
- Ability to utilize club software and email communication tools
Job Duties
- Greet members and guests upon arrival to the club
- Check members in by verifying their membership
- Ensure all guests to the club complete a Guest Registration Waiver and pay applicable fees
- Book appointments, program, and class reservations for members and guests
- Provide information regarding club programming and facilities
- Deliver exceptional service experience to members, guests, and associates
- Represent the club in a professional manner through image, dress, communication, and follow-up
- Provide membership sales team with guest/prospect lead contact information
- Operate cash register and process payments
- Manage and balance cash drawer each shift
- Perform opening and/or closing duties as required
- Answer and transfer phone calls
- Create and serve food and beverage items in cafe
- Promote daily specials and encourage upgrades
- Maintain clean and safe work environment according to food safety standards
- Greet members and guests at the pool area and act as host
- Work with food and beverage team to offer food and drinks in designated areas
- Provide seating and tours of pool deck amenities
- Assist with refreshment stations and towel operations
- Warmly greet members in parking garage and verify memberships
- Audit cars parked in garage as needed
- Assist maintaining cleanliness and stock levels throughout the club
- Perform detailed cleaning and preventive maintenance duties
- Restock vanity supplies and janitorial products
- Assist with laundry functions including towels
- Communicate timely and follow up as appropriate
- Actively participate in events, programs, meetings, and trainings
- Flexibility in work schedule including days, evenings, weekends, and holidays
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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