Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.18
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
The Bay Club Company (TBCC) is a distinguished hospitality organization recognized for fostering a unique and vibrant culture rooted in core values and committed behaviors. This establishment is devoted to creating an exceptional member experience across its diverse club locations, emphasizing integrity, teamwork, proactive ownership, and continuous curiosity. By embodying values such as "Keep It Real. Always.", "Think Ahead. Be An Owner.", "Stay Humble. Hustle Harder.", "One Team. One Voice.", and "Be Curious. Ask Why.", the company cultivates a workplace where open communication, diligence, mutual respect, and professional growth thrive. TBCC prides itself on maintaining a welcoming environment where every... Show More
Job Requirements
- Ability to perform primary job functions satisfactorily
- Knowledge of company policies
- Ability to read, understand, and communicate in writing
- Ability to understand and communicate orally
- Ability to utilize club software and email software
- One year experience in hospitality or related position preferred
- Food safety certification if applicable
- Professional and friendly customer service attitude
- Strong verbal communication and conflict resolution skills
- Enthusiastic, responsible, and dependable
- Self-motivated and initiative taker
- Well organized and detail oriented
- CPR certified
- Able to stand for extended periods
- Able to lift and/or move up to 50 pounds
- Able to perform physical cleaning and maintenance tasks
- Flexible to work day, evening, weekend, and holiday shifts
Job Qualifications
- At least one year experience in hospitality or related service position preferred
- Food safety certified if applicable
- Professional, friendly manner with excellent customer service skills
- Strong verbal communication and conflict resolution skills
- Enthusiastic, responsible, and dependable team player
- Self-motivated with initiative and willingness to acquire new skills
- Well organized and detail oriented
- CPR certified
- Knowledge of company policies
- Ability to read, understand and communicate information in writing
- Ability to understand and communicate ideas orally
- Ability to use club software and Microsoft Outlook
Job Duties
- Greet members and guests upon arrival to the club
- Check members in by verifying their membership
- Ensure all guests complete a guest registration waiver and pay applicable fees
- Book appointments, program, and class reservations
- Provide information regarding club programming and facilities
- Deliver exceptional service experience with a goal of retaining guests
- Represent the club professionally through image, dress, communication, and follow-up
- Operate cash register and process payments
- Manage cash and balance cash drawer
- Perform opening and closing duties
- Answer and transfer phone calls
- Create and serve food and beverage items
- Promote daily specials and upgrades
- Maintain clean and safe work environment per food safety standards
- Greet and assist guests in designated areas
- Work with F&B team to provide food and drinks
- Maintain refreshment stations and towel operations
- Assist in maintaining cleanliness and stock levels throughout the club
- Perform detail cleaning and preventive maintenance
- Assist with laundry functions
- Communicate timely and participate in events, programs, meetings, and trainings
- Flexibility in work schedule including evenings, weekends, and holidays
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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