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Bay Club Associate

Job Overview

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Employment Type

Temporary
Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $28.85
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule

Job Description

The Bay Club Company (TBCC) is a premier fitness and lifestyle club dedicated to providing exceptional recreational, fitness, and wellness experiences to its members. TBCC prides itself on fostering a unique culture that is deeply embedded in its core values and behaviors, which the company refers to as the "Actions We Live By." These core values include honesty, accountability, teamwork, humility, and curiosity, encouraging all employees to maintain open communication, demonstrate ownership, hustle with determination, and collaborate as one unified team. TBCC is committed to creating an inclusive and welcoming environment for both its staff and members, making it a... Show More

Job Requirements

  • Knowledge of company policies
  • Ability to read, understand and communicate effectively in writing
  • Ability to understand and communicate orally
  • Computer skills including club software and email programs like Microsoft Outlook
  • At least one year experience in hospitality or related service position preferred
  • Food safety certification if applicable
  • Professional and friendly with excellent customer service skills
  • Strong verbal communication and conflict resolution skills
  • Enthusiastic, responsible, and dependable team player
  • Self-motivated with initiative
  • Well organized and detail oriented
  • CPR certified

Job Qualifications

  • At least one year experience in hospitality or related service position preferred
  • Food safety certified if applicable
  • Professional and friendly manner with excellent customer service attitude and skills
  • Strong verbal communication and conflict resolution skills
  • Enthusiastic, responsible, and dependable team player
  • Self-motivated, takes initiative, anticipates needs, and willing to acquire new skills
  • Well organized and detail oriented
  • CPR certified

Job Duties

  • Greet members and guests upon arrival to the club
  • Check members in by verifying their membership
  • Ensure all guests fully complete a guest registration waiver and pay any applicable fees
  • Book appointments, program, and class reservations for members and guests
  • Provide information regarding club programming and facilities
  • Deliver exceptional service experience to members, guests, and associates
  • Represent the club professionally through image, dress, communication, and timely follow through
  • Provide membership sales team with guest/prospect lead contact information

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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