Basin Bar - Pool Host / Hostess (Seasonal)

Vacaville, CA, USA|Onsite

Job Overview

Employment Type

Temporary

Compensation

Hourly

Exact $20.90

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible scheduling

Training and Development

Job Description

Stanly Ranch, Auberge Collection, represents a pinnacle of luxury and dynamic hospitality nestled within the storied terrain of Napa Valley. Spanning over 700 acres of rolling vineyards and pastoral farmland in the southern sector of Napa Valley's renowned wine-growing region, this resort delights guests with an unparalleled fusion of natural beauty, refined accommodations, and immersive experiences. Esteemed as the resort of the new Napa, it offers strategic access to both Napa and Sonoma, enhancing its appeal to travelers seeking the finest in wine country destinations. The property includes 135 airy cottages and suites thoughtfully designed with outdoor terraces featuring cozy... Show More

Job Requirements

Current food handler's card (within 30 days of hire)
RBS - alcohol training certification required (within 30 days of hire)
Prior experience in customer service or hospitality, preferably in a high-end setting
Strong communication skills, positive attitude, and the ability to speak and write in English fluently
Must be of minimum age to serve alcohol
Flexibility to work a variable schedule, including weekends and holidays
Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position

Job Qualifications

Current food handler's card (within 30 days of hire)
RBS - alcohol training certification required (within 30 days of hire)
Prior experience in customer service or hospitality, preferably in a high-end setting
Strong communication skills, positive attitude, and the ability to speak and write in English fluently
Must be of minimum age to serve alcohol
Flexibility to work a variable schedule, including weekends and holidays
Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position

Job Duties

Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating
Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems
Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow
Assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up
Maintain cleanliness, sanitation, and organization of the host/hostess station and assigned work areas
Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems
Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times
Resolve guest complaints promptly to ensure satisfaction
Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries
Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment
Seasonal Position: Ending on or about November 2026

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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