Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Casino Arizona is a premier entertainment destination in the heart of Phoenix, Arizona, known for its vibrant gaming floor, diverse dining options, and exciting entertainment experiences. Operated by the Gila River Indian Community, Casino Arizona offers a dynamic atmosphere combining modern amenities with southwestern hospitality. The casino prides itself on delivering exceptional service and experiences to both locals and visitors alike, establishing itself as a leader in the entertainment and hospitality industry. As a hub of activity, Casino Arizona provides a multitude of career opportunities in food and beverage, gaming, customer service, and more, fostering a lively and professional work... Show More
Job Requirements
- Must be at least 21 years of age
- high school diploma or general education degree
- at least 6 months of previous bartending and serving experience
- knowledge of Arizona State Liquor Laws Title 4 and Arizona Alcohol Awareness
- possession of Maricopa County Food Handlers Card
- must be able to lift and move up to 25 pounds
- ability to stand for prolonged periods
- must be able to work flexible schedule including weekends, evenings and holidays
- must be able to read, write, speak and understand English
Job Qualifications
- High school diploma or general education degree
- at least 6 months of previous bartending and serving experience
- related experience in medium to high volume restaurant preferred
- knowledge of Arizona State Liquor Laws Title 4
- knowledge of Arizona Alcohol Awareness
- working knowledge of electronic point of sale systems
- Maricopa County Food Handlers Card
- pleasant personality
- excellent customer service skills
- ability to follow verbal and written instructions
- uphold hospitality and professionalism standards
- demonstrate teamwork, respect and integrity
- ensure a safe and welcoming environment
- team player with positive attitude
- well-groomed appearance
- ability to work flexible schedule including weekends, evenings and holidays
- ability to read, write, speak and understand English
Job Duties
- Ensure excellent customer service for every guest every time
- greet guests, present menu, answer questions and make suggestions regarding food and beverages
- write order on check or memorize it
- mix ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks
- serve wine and draught or bottled beer
- relay order to kitchen and serve courses from kitchen and service bars
- garnish and decorate dishes prior to serving if required
- slice and pit fruit for garnishing drinks
- observe diners to respond to additional requests and determine when meal has been completed
- act immediately on all customer comments to ensure corrections are made
- total bill and accept payment or refer patron to cashier
- operate cash register, ring proper amount, and give correct change
- set up and supply beverage area with clean glassware, utensils, condiments and paper supplies
- remove soiled glassware and utensils from table and counter tops
- make coffee as needed
- add ice and change soft drink containers
- maintain cleanliness of designated areas in accordance with health and safety standards
- ensure work areas and serving items are free from hazards
- renew Maricopa County Food Handlers Card
- attend bi-annual Arizona state liquor law training
- properly execute bottle service according to mandated steps
- maintain knowledge of Credit Card Compliance requirements and PCI standards by attending training
- follow PCI Compliance regulations to protect card holder data
- enforce all applicable regulations under Code of Federal Regulations, Title 31, Chapter X
- observe and report suspicious activity in compliance with Title 31 regulations
- attend Title 31/Anti-Money Laundering training annually or as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: