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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $24,000.00 - $36,000.00
Work Schedule
Flexible
Benefits
competitive pay
Comprehensive Benefit Packages
Hotel Room Discounts
discounts on food and beverages
professional development and advancement opportunities
Job Description
DelMonte Hotel Group is a distinguished leader in the hospitality industry, recognized for its commitment to excellence and superior guest experiences. With locations around the globe, DelMonte Hotel Group prides itself on creating a warm and welcoming environment not only for its guests but also for its employees. Known for fostering a tight-knit, supportive workplace culture, the company views its associates as a family and focuses heavily on professional development and advancement opportunities. The group operates a variety of upscale hotels and resorts, continuously striving to uphold the highest standards of service, comfort, and hospitality.
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Job Requirements
- 1 to 3 months related experience
- high school diploma or general education degree (GED)
- solid organizational, time-management and prioritization skills
- exceptional customer service skills
- ability to multi-task in a fast-paced environment
- basic computer and administrative skills
- availability to work a flexible schedule
Job Qualifications
- High school diploma or general education degree (GED)
- related experience in hospitality or customer service preferred
- basic computer and administrative skills
- exceptional customer service skills
- knowledge of food and beverage offerings
- ability to multitask in a fast-paced environment
- strong organizational and time-management skills
Job Duties
- Greet, register, and assign rooms to guests
- answer telephone
- post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests
- make and confirm reservations
- monitor room availability
- block rooms
- program wake-up calls
- handle guest mail and messages
- perform check-out services
- open and close shifts making cash drops as necessary
- prepare cocktails in accordance with standard beverage recipes
- wash glassware as needed
- prepare and serve bar food items
- assist in the set-up and closing of the bar using provided checklists
- complete daily inventory prep sheet
- properly record all sales transactions and secure accurate payment
- familiarize and be knowledgeable of current food and beverage offerings, including wine lists and cocktail menu
- provide information pertaining to hours and available services of the hotel and surrounding areas
- assist in maintaining the cleanliness of the lobby, front entrance, railyard and surrounding areas
- assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance
- report deficiencies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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